Manila Recruitment

Property Manager – Assistant Community Association Manager

Manila Recruitment

full-time

Posted on:

Location Type: Remote

Location: Philippines

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About the role

  • Support daily property management operations by coordinating with vendors for maintenance requests.
  • Serve as the primary point of contact for customers via phone, text, email, and online portal.
  • Obtain vendor quotes and relay them internally for informed board decisions.
  • Maintain accurate and up-to-date association information within CRM systems.
  • Schedule company social media posts using provided content.
  • Ensure timely and professional responses to condominium owners and residents' inquiries.
  • Coordinate with vendors, contractors, and service providers to address maintenance requests.
  • Monitor issues and ensure resolution with proactive communication.
  • Maintain and update association and property records in internal systems.
  • Track key association information such as budgets and insurance documents.
  • Assist with administrative tasks related to condominium association management.

Requirements

  • Considering candidates with customer service experience for the Assistant Community Association Manager role.
  • 3–5 years of experience in property management for condominium or residential housing.
  • Experience supporting condominium associations, HOAs, or residential property management environments is advantageous.
  • Familiarity with property management software such as Buildium or AppFolio is a strong advantage.
  • Comfortable using Google Workspace tools such as Gmail, Google Drive, Google Sheets, and Google Chat.
  • Strong written and verbal English communication skills with the ability to communicate naturally and build rapport with customers.
  • Highly organized with strong attention to detail and the ability to manage multiple requests simultaneously.
  • Proactive and responsive with a strong commitment to follow-through and clear communication.
  • Ability to work collaboratively with remote teams, vendors, and internal stakeholders.
  • Experience coordinating maintenance requests, documentation requests, or vendor communications is a plus.
  • Comfortable working in a fast-paced but relaxed team environment supporting multiple properties.
  • Candidates will not be excluded solely for lacking Buildium experience; it may slightly favor candidates who have it.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
property managementcustomer servicemaintenance coordinationadministrative tasksbudget trackingdocumentation managementvendor communicationassociation record maintenancesocial media schedulingCRM systems
Soft Skills
strong communication skillshighly organizedattention to detailproactiveresponsivecollaborativerapport buildingability to manage multiple requeststeamworkadaptability