Customer Support

• Are you passionate about delivering excellent customer care and resolving complex issues? You’ll be the main point of contact for escalated customer complaints and service issues.
• Be the go-to person when customers need help the most, combining empathy with problem-solving and clear communication.
• Company built to provide reliable, fast business communication tools, including WhatsApp integration, call recording, on-hold marketing, remote working solutions, and call reporting.
• Duties: Be the main point of contact for escalated customer complaints and service issues; investigate problems thoroughly and work with technical teams to find lasting solutions; communicate clearly and with empathy by phone and email, keeping customers updated; take ownership of cases from start to finish; track recurring issues and share insights with management; produce clear reports on complaints and customer feedback; support and mentor offshore/remote support staff; play a key role in building a culture of excellent customer service across the business.

Customer Service Specialist, VoIP / Telecommunication

Customer Support Specialist

Dispatch Support Specialist

ERP Support Specialist

Business Development Support Specialist – Real Estate

Customer Service and Sales Representative