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Product & Sales Enablement Trainer
ManhattanLifeProduct & Sales Enablement Trainer designing, developing, and delivering training programs for ManhattanLife's insurance products. Engaging with agents and internal teams to enhance sales capabilities.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in designing and implementing comprehensive training programs for Life & Health products, with a strong focus on sales strategies and adult learning methodologies. Proficient in delivering engaging training sessions in both English and Spanish, while effectively managing training materials and measuring program effectiveness.
Highest-signal resume keywords
Training Program DevelopmentBilingual Proficiency in SpanishLife & Health Insurance Industry ExperiencePresentation and Facilitation SkillsProject Management Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Adult EducationSales EnablementInstructional DesignInsurance Sales ProcessesTraining Material DevelopmentKnowledge AssessmentMarket AnalysisRegulatory ComplianceProduct KnowledgeObjection Handling
Soft Skills
Organizational SkillsCommunication SkillsPublic SpeakingEngagement SkillsCollaboration Skills
Tools & Technologies
Microsoft OfficeWebExMicrosoft TeamsZoomPresentation Platforms
Industry Keywords
Life InsuranceHealth InsuranceSales StrategiesTraining EffectivenessProducer Distribution Channels
About the role
Key responsibilities & impact- Design, build, implement, and continuously improve ManhattanLife's comprehensive Life & Health product training program with minimal supervision
- Conduct engaging instructor-led virtual and in-person training sessions for agents, brokers, agencies, and internal associates
- Develop training that not only teaches product knowledge but also equips agents with effective sales strategies, positioning techniques, objection handling, and best practices throughout the sales process
- Create and maintain high-quality training materials, including presentations, videos, job aids, quick reference guides, webinars, and on-demand learning resources
- Ensure all training materials remain current with product enhancements, underwriting changes, regulatory updates, system enhancements, and market conditions
- Provide ongoing education for Customer Service, Agent Support, Sales, Marketing, and other internal departments to ensure organizational product knowledge
- Manage the product training calendar, coordinate training requests, schedule sessions, and communicate the upcoming educational opportunities
- Measure training effectiveness through participation metrics, surveys, knowledge assessments, and feedback while recommending improvements
- Work closely with Product Development, Sales, Marketing, Operations, Underwriting, Compliance, and Information Technology to ensure training reflects current business initiatives
- Deliver training sessions and educational materials in both English and Spanish to support our bilingual distribution partners
- Stay current on insurance industry trends, competitor products, and adult learning methodologies to continuously improve ManhattanLife's training program
- Other tasks and duties as assigned
Requirements
What you’ll need- Bachelor's degree in Business, Education, Communications, Marketing, or a related field
- Bilingual proficiency in Spanish
- At least 3 years of professional training, sales enablement, adult education, or instructional design experience
- Previous experience in the Life & Health insurance industry is strongly preferred
- Demonstrated experience independently building and managing training programs from concept through execution
- Strong understanding of insurance sales processes and producer distribution channels
- Excellent presentation, facilitation, and public speaking skills
- Experience developing engaging learning materials using Microsoft Office and modern presentation platforms
- Comfortable presenting virtually using WebEx, Microsoft Teams, Zoom, or similar technologies
- Strong organizational and project management skills with the ability to manage multiple priorities simultaneously
Benefits
Comp & perks- attractive employee benefits starting day one, including immediate coverage under our health, dental and vision plans
- flexible schedules, including shortened hours on Fridays
- free parking
- company-wide events
- professional development
- company-wide wellness program