Client Relationship Specialist

Manhattan Associates

Client Relationship Specialist managing client analytics and conducting data analysis for business insights. Improving client service and building partnerships through effective communication and teamwork.

Posted 7/21/2026full-timeRemote • Pennsylvania • 🇺🇸 United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates strong analytical and organizational skills, with proficiency in MS Office tools for data analysis and reporting. Capable of building client relationships and collaborating effectively within teams to enhance service delivery.

Highest-signal resume keywords

Bachelor's Degree In Business AdministrationStrong Interpersonal SkillsIntermediate MS Office SkillsDemonstrated Problem Solving SkillsEffective Time Management Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Data AnalysisReport GenerationMS WordMS ExcelMS AccessMS PowerPointMS OutlookAnalytical ToolsProblem Solving ProcessesOrganizational Skills

Soft Skills

Strong Communication SkillsFlexibilityMotivationAttention To DetailCollaboration

Industry Keywords

Client Relationship ManagementBusiness AnalysisService ImprovementPartnership BuildingDeadline-Driven Environment

About the role

Key responsibilities & impact

Run routine reports and conduct preliminary analysis of data
Work with team members to learn about the client’s business, how clients make a profit, the challenges they face, and how to build relationships with clients. Become familiar with data analysis and the usage of the company’s analytical tools and capabilities.
Provide clients with standard reports and respond to requests for basic ad hoc reports. May conduct preliminary analysis of the data
Participate in client meetings and shadow Client Relationship Managers to develop a sound knowledge of partnership-building
Coordinate with internal business groups to resolve basic client problems, and improve levels of service to clients
Learn the systematic problem solving processes used in Client Service
Learn the use of company services

Requirements

What you’ll need

Bachelor’s degree in Business Administration, Communications, Computer Science, Engineering, Marketing or related discipline, or equivalent experience
Strong interpersonal skills
Effective time management skills
Intermediate MS Office skills including MS Word, MS Excel, MS Access, MS PowerPoint, MS Explorer and MS Outlook calendar and email
Strong analytical and organization skills
Superior written and verbal communications skills, coupled with highly developed interpersonal skills.
High degree of flexibility, motivation and drive
Demonstrated problem solving skills
Ability to learn and develop business and data-analysis skills
Ability to interact effectively with clients, managers, and coworkers
Ability to perform multiple tasks in deadline-driven environment
Proactive and positive attitude with diplomacy; willingness to take responsibility
Must be a self-starter, flexible, and highly detail-oriented
Ability to collaborate effectively with personnel at all levels
Self-motivated for continued learning and growth
Must be able to work with team in a collaborative format and clearly communicate objectives in a team setting
Exceptional quality of work and attention to detail with a high degree of organizational ability
Build credibility with the client team by delivering consistently and meeting expectations

Benefits

Comp & perks

Health, Dental & Vision Plans
401(k) Savings Plan
Flexible Benefits Plan
Life & Accidental Death & Dismemberment Insurance
Disability Income Plan
Paid Time Off (PTO) including Vacation, Sick and Holiday