Client Relationship Associate

Manhattan Associates

Client Relationship Associate managing data analysis and enhancing client relationships at MSA. Collaborating with team members to deliver insights and improve client engagement strategies.

Posted 7/8/2026full-timeRemote • 🇺🇸 United StatesJuniorMid-LevelWebsite

About the role

Key responsibilities & impact

Run routine reports and conduct preliminary analysis of data
Work with team members to learn about the client’s business, how clients make a profit, the challenges they face, and how to build relationships with clients
Provide clients with standard reports and respond to requests for basic ad hoc reports
Participate in client meetings and shadow Client Relationship Managers to develop a sound knowledge of partnership-building
Coordinate with internal business groups to resolve standard client problems, and improve levels of service to clients
Work in collaboration with other team members to identify new reports and/or ways of looking at the data to help the client gain business insights
Learn the systematic problem-solving processes used in Client Service
Learn to recognize opportunities to expand the use of company services

Requirements

What you’ll need

Bachelor’s degree in Business Administration, Communications, Computer Science, Engineering, Marketing or related discipline, or equivalent experience
Minimum one year of related experience learning client marketing environments and developing client interaction skills
Strong communication skills, both written and oral, including the ability to translate and present technical and analytical issues
Strong interpersonal skills
Effective time management skills
Intermediate MS Office skills including MS Word, MS Excel, MS Access, MS PowerPoint, MS Explorer and MS Outlook calendar and email
Strong analytical and organization skills
Superior written and verbal communications skills, coupled with highly developed interpersonal skills
High degree of flexibility, motivation and drive
Demonstrated problem solving skills
Business and data-analysis skills
Ability to interact effectively with clients, managers, and coworkers
Ability to perform multiple tasks in a deadline-driven environment
Proactive and positive attitude with diplomacy
Must be a self-starter, flexible, and highly detail-oriented
Ability to collaborate effectively with personnel at all levels
Self-motivated for continued learning and growth
Must be able to work with team in a collaborative format and clearly communicate objectives in a team setting
Exceptional quality of work and attention to detail with a high degree of organizational ability
Build credibility with the client team by delivering consistently and meeting expectations

Benefits

Comp & perks

Health, Dental & Vision Plans
401(k) Savings Plan
Flexible Benefits Plan
Life & Accidental Death & Dismemberment Insurance
Disability Income Plan
Paid Time Off (PTO) including Vacation, Sick and Holiday

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Data AnalysisBusiness AnalysisReport GenerationClient InteractionAnalytical Skills

Soft Skills

Interpersonal SkillsTime ManagementCollaborationAttention to DetailProactive Attitude