Bilingual Collections and Billing Assistant, Spanish-English

Mangone Law Firm, LLC

Bilingual collections assistant securing payments and managing billing communications for New Jersey immigration law firm. Supporting immigrant clients pursuing legal status in the United States.

Posted 8/5/2026full-timeRemote • 🇨🇴 ColombiaJunior💰 $6 - $9 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong communication and interpersonal skills to effectively manage client interactions and secure payments. Proven ability to work autonomously while contributing to team goals and achieving collection targets.

Highest-signal resume keywords

Collections ExperienceCustomer Service ExperienceExcellent Communication SkillsEmotional IntelligenceAutonomous Work Ability

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills

ResponsibilityAccountabilityGrowth MindsetReceptiveness to FeedbackPositive AttitudeResilience

Tools & Technologies

CampLegalSlack

Industry Keywords

Client CoordinationPayment InformationFollow-UpsBilling ManagementRetention

About the role

Key responsibilities & impact

Communicate and coordinate with clients regarding payments
Contact clients within the first 5 days of payment due dates
Provide accurate and clear payment information
Schedule and conduct client calls to secure payments
Perform consistent follow-ups with clients and colleagues to achieve collection goals
Respond to client inquiries, notifications, and payment-related questions through Slack
Notify relevant channels regarding client payments
Manage billing lists, use CampLegal, and follow all established protocols

Requirements

What you’ll need

Minimum 1 year of experience in collections, retention, or sales
Proven experience in customer service roles
Conversational level of English
Strong emotional intelligence and ability to manage sensitive client interactions
Excellent communication skills to convey information effectively
Responsibility and accountability for individual and team results
Growth mindset and openness to learning
Receptiveness to feedback and ability to give constructive input
Ability to work autonomously while contributing to team goals
Positive attitude and resilience when facing challenges

Benefits

Comp & perks

Competitive compensation: Base hourly pay between $6–$9 USD/hour, (depending on experience)
Ongoing professional development to keep growing your skills and advancing your career
A dynamic, challenging work environment where your talent will be recognized and rewarded
The chance to make a meaningful difference — helping people achieve their dreams of a better life in the United States
Paid Time Off after twelve months
Remote 100%