GTM Lead

Mangomint

Founding member launching a new product at Mangomint, a fast-growing SaaS company. Guiding customers while owning the product launch and relationship management from start to finish.

Posted 7/1/2026full-timeRemote • 🇺🇸 United StatesSenior💰 $85,000 - $95,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in customer relationship management, onboarding, and support within a SaaS environment, while effectively collaborating across functions to drive product adoption and customer satisfaction.

Highest-signal resume keywords

SaaS ExperienceCustomer OnboardingCross-Functional CollaborationSales UnderstandingProblem-Solving

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills

High-AgencyFast LearnerAdaptabilityFirst-Principles ThinkingEnergized by Ambiguity

Industry Keywords

Customer Relationship ManagementStartup EnvironmentSelf-Serve ExperienceProduct AdoptionPlaybook Development

About the role

Key responsibilities & impact

Sell an exciting new product to customers, guiding them through a largely self-serve experience
Onboard new customers and help them get the most out of the product
Answer questions, overcome objections, and provide ongoing support once customers are up and running
Own the customer relationship end to end, from first conversation through adoption
Surface what customers want and where they get stuck
Work directly with our engineers to shape what gets built next
Help define the motion from the ground up, building the playbook as you go

Requirements

What you’ll need

Experience working in a SaaS company, ideally in a customer-facing role where you've sold to, onboarded, or supported customers
Experience in a startup or other fast-paced environment where you've had a high degree of ownership, autonomy, and cross-functional collaboration
A high-agency, high-drive generalist who can't help but solve the problem in front of you
A fast learner who's comfortable wearing many hats
A track record of growth wherever you've landed, your background probably doesn't fit neatly into one box, and that's the point
A strong understanding of sales, the customer, and the broader business, enough to operate across all of it
A first-principles thinker who'd rather figure it out than follow a script
Someone energized by ambiguity, who wants to help write the playbook rather than have one handed to them

Benefits

Comp & perks

Health, dental, vision, life & LTD insurance
Generous monthly wellness budget for gym memberships, yoga, etc.
Premium subscription to the Calm app & One Medical membership
Flexible PTO
401k plan available (no matching)
Employee stock option program