Mane Addicts

Senior Manager – Field Sales

Mane Addicts

full-time

Posted on:

Location Type: Hybrid

Location: Los Angeles • California • 🇺🇸 United States

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Job Level

Senior

About the role

  • Reports to: Director of Sales
  • Location: Los Angeles, CA — Hybrid
  • Travel: 30–40%
  • Mane is seeking an experienced, strategic, and high-energy Senior Manager, Field Sales to build and lead our field presence across key markets, starting with Los Angeles.
  • This role is critical to how Mane shows up in stores: driving sell-through, educating Beauty Advisors, building strong retailer partnerships, and executing high-impact brand moments.
  • This is a hybrid strategic + executional role — you’ll build scalable programs, manage field operations, and analyze door-level performance while spending meaningful time in stores with teams, consumers, and retail partners.
  • You will also manage the backend operations that keep our specialty and Sephora accounts running smoothly, including order management, logistics, and performance tracking.
  • If you thrive in retail environments, know how to grow a brand at the shelf, and love building education programs that make teams feel empowered and excited, this role is for you.
  • Serve as Mane’s primary field leader across key Los Angeles doors, with expansion into NY, Miami, Chicago, and Texas as footprint grows.
  • Build authentic, high-trust relationships with store managers, Beauty Advisors, district leadership, and retailer partners.
  • Own consistent store coverage: in-person visits, trainings, events, and relationship-building.
  • Provide exceptional account service — resolving needs, advocating for the brand, and ensuring Mane is always represented with excellence.
  • Drive velocity, awareness, and advocacy in priority doors; meet and exceed regional sales targets.
  • Analyze weekly and monthly door-level data to identify opportunities, gaps, and category trends.
  • Partner cross-functionally (Sales, Marketing, Education, Operations) to activate insights into action.
  • Manage backend specialty retail operations: order management, allocations, tracking performance, and supporting account growth through data-driven planning.
  • Lead all in-store education for Sephora and retail partners, including 3-hour trainings, team visits, and client-facing moments.
  • Build and maintain world-class product education materials: decks, protocol guides, FAQs, selling strategies, videos, and tools.
  • Create scalable training programs for Beauty Advisors, estheticians, freelancers, and internal teams.
  • Continuously refine education content based on performance, feedback, and new launches.
  • Hire, manage, and coach a freelance field education team across multiple markets.
  • Ensure consistent brand standards, execution quality, and impactful store coverage.
  • Provide ongoing feedback, tools, and training to ensure high performance.
  • Ensure all Mane displays, fixtures, testers, and shelves are immaculate, stocked, and aligned with brand standards.
  • Resolve merchandising, stock, tester, or assortment concerns with urgency.
  • Capture and report competitive insights, store conditions, and retail trends.
  • Plan and execute in-store activations, sampling initiatives, consumer-facing events, and launch moments.
  • Partner with Marketing and Creative to bring high-impact Mane experiences to retail floors.
  • Support seasonal priorities and key campaign moments with strong field execution.
  • Serve as the bridge between field realities and HQ teams.
  • Share qualitative and quantitative insights to guide forecasting, training strategy, merchandising, and future launches.
  • Collaborate with Marketing on field materials, education tools, and ongoing event needs.
  • Champion Mane’s brand values, storytelling, and consumer experience at every touchpoint.

Requirements

  • 4–8+ years in beauty field education, field sales, account management, or retail operations (Sephora experience required).
  • Deep understanding of retail environments and how to grow a brand at the shelf.
  • Strong trainer, presenter, and communicator — confident leading both small team visits and large-scale trainings.
  • Highly organized and detail-obsessed; exceptional at juggling logistics, data, relationships, and multiple markets.
  • Proven track record of driving sales and building strong retailer relationships.
  • Experienced in coaching or managing field teams or freelancers (preferred).
  • Creative, proactive, solutions-oriented, and energized by in-store advocacy.
  • Reliable transportation, valid driver’s license, and ability to travel between stores regularly.
  • High EQ, people-first, passionate about education and creating joyful, impactful brand experiences.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
field salesaccount managementretail operationsdata analysisorder managementlogisticsperformance trackingtraining program developmentmerchandisingsales strategy
Soft skills
strong trainerpresentercommunicatorhighly organizeddetail-orientedrelationship buildingcreativeproactivesolutions-orientedhigh emotional intelligence