Mane Addicts

Sales

• Drive retail sell-through by building strong relationships with Sephora Beauty Advisors and store leadership teams, ensuring they feel educated, engaged, and excited about Mane
• Lead impactful education sessions (both 1:1 and group trainings) to build product knowledge and confidence with Mane’s haircare and styling tools
• Deliver best-in-class merchandising support by ensuring Mane’s displays, testers, and planograms are always on-brand and in-stock
• Execute in-store events and activations in partnership with Sephora, creating engaging moments for clients and staff
• Track and report on KPIs such as sales performance, store visit recaps, education attendance, and event ROI
• Act as the brand ambassador in market, maintaining deep knowledge of Mane’s assortment, brand story, and key messaging
• Share market feedback and insights with the Mane Sales & Education team to inform strategy

Sales & Education Coordinator – Freelance

Operations

• Lead end-to-end supply chain operations including demand & supply planning, procurement, sourcing, contract manufacturing, logistics, fulfillment, and inventory management.
• Drive operational excellence through process optimization, cross-functional collaboration, and strong execution.
• Own and improve key operational KPIs including Forecast Accuracy, Fill Rate / In-Stock Rate, OTIF, Inventory Health, Margin Improvement & Cost Savings, Order Fulfillment Performance.
• Partner closely with Finance, Sales, Marketing, and Customer Experience teams to support business goals and inventory health.
• Maintain operational reporting and visibility into supply chain performance, risks, and opportunities.
• Lead, mentor, and develop team members across Project Management, Product Development, and Supply Chain.
• Foster a collaborative, accountable, and solutions-oriented team culture.
• Manage and strengthen relationships with contract manufacturers, packaging suppliers, freight partners, and 3PL providers.
• Lead vendor negotiations, cost savings initiatives, and supplier performance management programs.
• Oversee operational execution of all new product launches, reformulations, packaging updates, and tech transfers.
• Oversee forecasting, inventory planning, and supplier capacity management to support product availability and inventory efficiency.
• Oversee warehousing, fulfillment, inbound logistics, and customer order management operations.
• Lead evaluation and future implementation of ERP/MRP systems to support operational scale and long-term business growth.

Sales & Education Coordinator – Freelance

Vice President of Operations