Mane Addicts

Outside Sales

• Reports to: Director of Sales
• Location: Los Angeles, CA — Hybrid
• Travel: 30–40%
• Mane is seeking an experienced, strategic, and high-energy Senior Manager, Field Sales to build and lead our field presence across key markets, starting with Los Angeles.
• This role is critical to how Mane shows up in stores: driving sell-through, educating Beauty Advisors, building strong retailer partnerships, and executing high-impact brand moments.
• This is a hybrid strategic + executional role — you’ll build scalable programs, manage field operations, and analyze door-level performance while spending meaningful time in stores with teams, consumers, and retail partners.
• You will also manage the backend operations that keep our specialty and Sephora accounts running smoothly, including order management, logistics, and performance tracking.
• If you thrive in retail environments, know how to grow a brand at the shelf, and love building education programs that make teams feel empowered and excited, this role is for you.
• Serve as Mane’s primary field leader across key Los Angeles doors, with expansion into NY, Miami, Chicago, and Texas as footprint grows.
• Build authentic, high-trust relationships with store managers, Beauty Advisors, district leadership, and retailer partners.
• Own consistent store coverage: in-person visits, trainings, events, and relationship-building.
• Provide exceptional account service — resolving needs, advocating for the brand, and ensuring Mane is always represented with excellence.
• Drive velocity, awareness, and advocacy in priority doors; meet and exceed regional sales targets.
• Analyze weekly and monthly door-level data to identify opportunities, gaps, and category trends.
• Partner cross-functionally (Sales, Marketing, Education, Operations) to activate insights into action.
• Manage backend specialty retail operations: order management, allocations, tracking performance, and supporting account growth through data-driven planning.
• Lead all in-store education for Sephora and retail partners, including 3-hour trainings, team visits, and client-facing moments.
• Build and maintain world-class product education materials: decks, protocol guides, FAQs, selling strategies, videos, and tools.
• Create scalable training programs for Beauty Advisors, estheticians, freelancers, and internal teams.
• Continuously refine education content based on performance, feedback, and new launches.
• Hire, manage, and coach a freelance field education team across multiple markets.
• Ensure consistent brand standards, execution quality, and impactful store coverage.
• Provide ongoing feedback, tools, and training to ensure high performance.
• Ensure all Mane displays, fixtures, testers, and shelves are immaculate, stocked, and aligned with brand standards.
• Resolve merchandising, stock, tester, or assortment concerns with urgency.
• Capture and report competitive insights, store conditions, and retail trends.
• Plan and execute in-store activations, sampling initiatives, consumer-facing events, and launch moments.
• Partner with Marketing and Creative to bring high-impact Mane experiences to retail floors.
• Support seasonal priorities and key campaign moments with strong field execution.
• Serve as the bridge between field realities and HQ teams.
• Share qualitative and quantitative insights to guide forecasting, training strategy, merchandising, and future launches.
• Collaborate with Marketing on field materials, education tools, and ongoing event needs.
• Champion Mane’s brand values, storytelling, and consumer experience at every touchpoint.

Senior Manager – Field Sales

Director

• Reports to: CEO
• Location: Los Angeles, CA - hybrid (2-3 days in-office)
• Lead all digital revenue channels - Amazon, DTC, TikTok Shop, paid media, and full-funnel performance analytics.
• Be a critical partner to the CEO, Marketing, Creative, Operations, and Finance teams.
• Ensure every digital touchpoint ladders up to profitable, scalable growth.
• Own HeyMane.com P&L, strategy, and revenue + conversion performance across all pages.
• Develop and execute retention programs across email, SMS, and lifecycle.
• Build a scalable acquisition roadmap tied to revenue, CAC, and LTV goals.
• Drive landing page optimization, CRO, and site experimentation.
• Build clear channel testing roadmaps & DTC merchandising plans.
• Improve onsite UX in close partnership with Creative & Product.
• Identify priority growth channels and test into them with clear hypotheses and KPIs.
• Own Amazon P&L, strategy, and roadmap to scale growth and hit revenue targets.
• Lead all Amazon advertising programs to drive efficient TACOS.
• Develop pricing & promo guardrails to prevent channel conflict, and improve margins.
• Partner with Operations on inventory planning and forecasting.
• Own channel-specific assortment strategy for DTC vs Amazon.
• Develop and execute paid media strategy across various platforms.
• Collaborate with cross-functional teams to build high-performing asset pipelines.
• Build structure, process, and digital rigor within a fast-moving organization.

Senior Manager – Field Sales

Senior Director of Digital