Manager, Inside Sales

Managed Health Care Associates, Inc.

Manager overseeing inside sales team in a remote capacity at Managed Health Care Associates. Driving team performance and cultivating client relationships in the senior care market.

Posted 7/3/2026full-timeRemote • 🇺🇸 United StatesMid-LevelSenior💰 $95,000 - $105,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates strong leadership in managing and developing Inside Sales teams, with a focus on achieving sales targets and enhancing team capabilities through training and strategic planning. Proficient in utilizing AI-powered tools and CRM systems to optimize sales processes and improve operational efficiency.

Highest-signal resume keywords

Team LeadershipInside Sales ManagementSales Strategy DevelopmentPerformance AnalysisCRM Reporting

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Sales DevelopmentSales Process ImprovementBudgetingStrategic PlanningData AnalysisKPI ManagementLead GenerationSales ForecastingOperational EfficiencySales Metrics

Soft Skills

CoachingMotivatingMentoringCommunicationCollaboration

Tools & Technologies

CRM SystemsAI-Powered ToolsWorkflow Automation SolutionsSales Dashboards

Industry Keywords

Inside SalesSales TargetsCustomer EngagementSales StrategiesMarket Trends

About the role

Key responsibilities & impact

Lead, coach, and motivate a team of Inside Sales Representatives to achieve and exceed individual and team sales targets.
Oversee member communications and ensure consistent, high-quality experience across all Inside Sales interactions.
Provide ongoing training, mentoring, and professional development to enhance the team’s sales capabilities, product knowledge, and customer engagement skills.
Develop and implement short and long-term sales strategies that support business objectives and member growth within Navigator.
Prepare and present regular reports on performance, forecasting, and strategic insights to senior leadership.
Establish and manage sales goals, activity metrics, and KPIs; monitor performance through dashboards and CRM reporting.
Analyze sales data and work with Navigator to understand market trends to identify opportunities for improvement and recommend process or strategy adjustments.
Lead the identification, implementation, and optimization of AI-powered tools, bots, and workflow automation solutions to enhance lead generation, customer engagement, CRM management, reporting, and overall sales productivity.
Evaluate sales processes to identify automation opportunities, drive adoption of new technologies, and deliver measurable improvements in operational efficiency, response times, conversion rates, and scalability across the inside sales function.
Partner with Marketing, Navigator, Trade, and Business Partners to align lead generation, outreach campaigns, and sales initiatives.
Prepare and present regular reports on performance, forecasting, and strategic insights to senior leadership.

Requirements

What you’ll need

Bachelor’s degree required.
3+ years managing a team of sales development representatives
Minimum of 5 years of experience as an Inside Sales Development Representative.
Experience building an inside sales team from inception.
Comprehensive knowledge of Inside Sales concepts, principles, and best practices.
Demonstrated track record of managing and achieving repeatable outcomes through the application of consistent, structured inside sales processes.
Demonstrated experience leading and developing sales teams.
Experience with budgeting, strategic planning, and process improvement is a plus.

Benefits

Comp & perks

Medical, Dental, Vision Coverage (for employee and family)
Flexible Spending Account & Health Savings Account with Company contribution
Employee Assistance Program
Disability Coverage
Life insurance
401(k) with company match
Employee Stock Purchase Plan (ESPP)
Paid Time Off (PTO), paid holidays, floating days