Customer Enablement Manager

ManageAmerica | Property Management Software

Customer Enablement Manager training manufactured housing operators on ManageAmerica enterprise software. Delivering demonstrations, onboarding, and adoption programs for community management teams.

Posted 8/12/2026full-timeRemote • 🇺🇸 United StatesMid-LevelSenior💰 $105,000 - $115,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in delivering training programs and product demonstrations for SaaS solutions, particularly within the manufactured housing industry. Proficient in developing training materials and supporting customer onboarding to enhance software adoption and operational efficiency.

Highest-signal resume keywords

SaaS Training ExperienceManageAmerica Software ProficiencyCustomer Onboarding SupportProduct Demonstration SkillsManufactured Housing Industry Knowledge

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Training Program DevelopmentEnterprise Software TrainingWorkflow TranslationCustomer Engagement StrategiesSoftware Implementation Support

Soft Skills

Relationship BuildingConsultative Training ApproachSelf-Directed Work Ethic

Industry Keywords

Manufactured Housing OperationsProperty Management WorkflowsAccounting KnowledgeCustomer Success Initiatives

About the role

Key responsibilities & impact

Deliver engaging training programs for community owners, operators, managers, and staff using ManageAmerica software
Translate complex software features into practical workflows supporting daily manufactured housing operations
Conduct product demonstrations for prospective customers in partnership with Sales
Support customer onboarding and adoption with the Implementation team
Develop and maintain training materials, user guides, webinars, and educational resources
Serve as a subject matter expert on manufactured housing operations and software best practices
Provide customer feedback and training insights to Sales, Product, Customer Success, and Implementation teams
Stay current on product enhancements, industry trends, and operational best practices
Help customers identify opportunities to improve efficiency and maximize software value
Build trusted customer relationships and deliver a positive, consultative training experience throughout the customer lifecycle
Understand customer business challenges and recommend workflows and best practices using ManageAmerica

Requirements

What you’ll need

5–7 years of experience as a SaaS Trainer, Software Trainer, or Customer Education Specialist within the manufactured housing industry
Demonstrated experience training end users on enterprise software platforms
Experience conducting product demonstrations as part of the sales process
Hands-on experience working with manufactured housing community owners, operators, or management teams
Proven ability to drive software adoption and customer engagement
Direct experience using ManageAmerica software strongly preferred
Previous experience working for a manufactured housing owner/operator, management company, or industry software provider
Experience supporting software implementations, onboarding, or customer success initiatives
Knowledge of accounting, property management, and operational workflows within manufactured housing communities
High school diploma or equivalent required
Relevant professional experience is valued more highly than formal education
Must be able to show documentation authorizing legal work in the United States of America
Occasional travel, up to 10%
This position has no supervisory responsibility
Self-directed hours

Benefits

Comp & perks

5% bonus
Remote work arrangement
Occasional travel, up to 10%