Malt

Salesforce Product Manager – AI & Automation

Malt

full-time

Posted on:

Location Type: Hybrid

Location: Paris • France

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About the role

  • Analyze the end-to-end sales cycle for our 5 segments (SDR, Enterprise, SMB, etc.) to identify bottlenecks and design optimized workflows.
  • Collect and challenge requirements from Field Sales Ops. You own the global Salesforce roadmap and decide which projects will deliver the most ROI for Malt.
  • Translate complex business needs (for instance contracts management, lead generation system) into high-level functional specifications. You define the "blueprints" that technical teams will execute.
  • Act as a scout for AI trends. You identify where AI (Predictive, Generative, Agents) can remove friction in the sales process as well as for the Sales Operations Team.
  • Design and lead "Proof of Concepts" for AI-augmented sales features (for instance predictive lead scoring), measuring their impact on sales velocity and conversion.
  • Evaluate and manage third-party AI tools or Salesforce plugins that can accelerate our productivity.
  • Ensure that every feature built is actually useful. You are responsible for the feedback loop between the field and the central team.
  • Define the training and communication strategy for new releases. You ensure the 4 Field Sales Ops have the right materials to drive adoption in their teams. You are accountable for the adoption.
  • Define the rules of the game (data entry standards, ownership rules) to ensure Salesforce remains a clean and reliable source of truth.

Requirements

  • Background: 5+ years in Management Consulting, Business Analysis, or Sales Strategy. You have a deep understanding of how a B2B/Marketplace Sales machine works.
  • Strategic Thinker: You have a "Product" mindset. You think in terms of scalability, user experience, and business value.
  • Salesforce Literacy: You know what Salesforce *can* do (its capabilities and limits), but you prefer designing the solution rather than configuring it yourself. Technical Expertise in Salesforce Flow, App Builder etc… is a plus.
  • AI Enthusiast: You have a proven interest in generative AI and automation. Technical Expertise in AI & automation tools (N8N, Make, Clay…) is a plus.
  • Analytical Mindset: You are comfortable with data and KPIs. You know how to measure the success of a process improvement. You understand that "garbage in equals garbage out." You are obsessed with data quality and its impact on business reporting.
  • Stakeholder Management: You are excellent at navigating complex organizations. You can challenge a Managing Director and align multiple stakeholders with conflicting priorities.
  • Language: Fluent in English (French is a plus).
Benefits
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Hard Skills & Tools
SalesforceSalesforce FlowApp BuilderAI toolsautomation toolsdata analysisKPI measurementprocess improvementlead generationpredictive lead scoring
Soft Skills
strategic thinkingstakeholder managementcommunicationanalytical mindsetuser experience focusproblem-solvingfeedback managementtraining strategyorganizational navigationadoption facilitation