Engagement & Communications Expert
Malt
full-time
Posted on:
Location Type: Hybrid
Location: Paris • France
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About the role
- Design the annual internal communications strategy and narrative for the commercial organization to maximize engagement.
- Oversee the production of high-impact internal content, ensuring it aligns with messaging from all other departments.
- Communicate the strategic direction of the commercial journey by linking daily actions to Malt’s OKRs.
- Develop recognition frameworks that celebrate values-based wins and top performance beyond standard quotas.
- Implement programs that foster a culture of "Fun & Joy" and build a strong sense of team belonging.
- Analyze employee engagement data, such as eNPS and content open rates, to measure the ROI of our culture.
- Coach senior leadership on the most effective ways to deliver complex messages or celebrate milestone wins
Requirements
- Bachelor's degree or higher, ideally in Communications, Marketing, or Human Resources.
- 5+ years of experience in internal communications, employee engagement, or a strategic role within a commercial organization.
- Native-level spoken and written English to craft inspiring narratives for our international workforce.
- Proven expertise in translating dense strategic concepts into compelling stories that drive measurable behavioral change.
- Strong proficiency in data analysis and communication tools to identify which channels deliver the greatest impact.
Benefits
- Equity: stock options for all Malters
- Lunch vouchers (legal benefit): €9/day loaded to your Swile card
- Transportation (legal benefit): 50% reimbursement for any form of transport
- Healthcare insurance (legal benefit)
- RTT: 8 to 12 additional days off per year
- Sports: company contribution to a Gymlib (Wellpass) membership
- Malt sabbatical: every three years, all Malters are entitled to one month of fully paid sabbatical leave
- Free books: request any work-relevant books and we'll order them for you—no approvals required
- Remote work: hybrid policy balancing on-site and home office
- Team building events organized annually
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
data analysisinternal communicationsemployee engagementstrategic communicationcontent productionnarrative developmentrecognition frameworksOKRsbehavioral change
Soft skills
coachingcommunicationteam buildingengagementstorytellingleadershipcreativitystrategic thinking
Certifications
Bachelor's degreeMaster's degree