Key Account Manager, SMB
Malt
full-time
Posted on:
Location Type: Hybrid
Location: Paris • 🇫🇷 France
Visit company websiteJob Level
Mid-LevelSenior
About the role
- Execute detailed account plans and perform tactical action follow-ups to ensure consistent account development.
- Identify and engage key stakeholders including HR, Procurement, and Hiring Managers to expand Malt's presence.
- Support client pilots and initial projects to ensure successful adoption and long-term platform loyalty.
- Conduct structured prospecting within existing accounts to identify and capture new business-unit-level opportunities.
- Perform local qualification to assess pain points and needs, accurately documenting all information in the CRM.
- Deliver compelling value pitches and product demos tailored to the local context and specific client use cases.
- Coordinate with local vendors, MSPs, and internal teams to resolve operational issues and monitor delivery performance.
Requirements
- University degree, ideally in Business, Management, or a related field.
- Relevant experience (3 to 5 years) in account management or sales development, with a proven ability to manage high-volume activity and follow-up.
- Native-level proficiency in French and strong English skills to operate within our European organization.
- Strong command of sales methodologies such as MEDDIC and professional objection-handling techniques.
- Analytical mindset with the ability to maintain pipeline hygiene and provide accurate forecasting inputs.
Benefits
- Onboarding: Your first week will be dedicated to learning about our culture, products, and services alongside other new hires at our Paris office.
- Equity: Every Malter is eligible for stock options.
- Lunch vouchers (legal benefit): €9/day on your Swile card.
- Transportation (legal benefit): 50% reimbursement (for any type of transport).
- Healthcare insurance (legal benefit).
- RTT: From 8 to 12 additional days off per year.
- Sports: Company contribution to a Gymlib (Wellpass) membership.
- Malt sabbatical: Every three years, all Malters are entitled to a one-month fully paid sabbatical leave.
- Free books: If you want to learn more about any topic relevant to Malt’s business, tell us the books you’d like and we’ll order them—no questions or approval processes required.
- Remote work: Hybrid policy balancing on-site and remote work.
- Team building events organized every year.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
account managementsales developmentCRMsales methodologiesMEDDICobjection-handlingpipeline hygieneforecasting
Soft skills
analytical mindsetcommunicationstakeholder engagementtactical action follow-upsclient relationship management
Certifications
university degree