Marketplace Onboarding Operations Specialist

Maleda Tech

Host Success / Onboarding Specialist supporting AMER acquisitions team for experiences product at a global travel marketplace. Investigating and resolving host-related issues within the onboarding process.

Posted 5/20/2026contractRemote • 🇺🇸 United StatesJunior💰 $45 - $55 per hourWebsite

About the role

Key responsibilities & impact

Function as a "solution detective," sitting between cross functional leads, technical teams, and acquisition reps to investigate and resolve host related issues end to end.
Translate complex technical issues into clear, easy to understand summaries and instructions for both internal stakeholders and hosts.
Communicate directly with hosts via email, video call, or Zoom (approximately 25% of your time) to walk them through issues, resolutions, and best practices.
Track tickets, maintain accurate data hygiene across all systems, and report out on host needs and trends with a solution oriented mindset.
Build and maintain a knowledge base of common issues and resolutions, contributing to ongoing process improvements.
Partner with scaled operations teams to implement small scale changes that reduce friction in the acquisition and onboarding funnels.

Requirements

What you’ll need

Bachelor's degree or equivalent experience in a related field.
1 to 2+ years of customer facing experience in sales, customer support, or partnerships operations, demonstrating the ability to communicate effectively with external stakeholders.
Strong problem solving ability with a proven track record of independently investigating and resolving issues, not just logging tickets.
Demonstrated ability to thrive in ambiguity, pivot quickly, and act as a self-starter.
Detail oriented with strong organizational and project management skills.
Accountability for results with a proven ability to deliver against KPIs and business targets.

Benefits

Comp & perks

🌐 Worldwide ❌ Jobs You've Hidden ⭐️ Saved Jobs ✅ Applied Jobs ✉️ Email Alerts 👤 Account Maleda Tech Website LinkedIn All Job Openings 11 - 50 employees 🎯 Recruiter 👥 HR Tech 🤝 B2B Recruitment
HR Tech
B2B Maleda Tech is a global contingent workforce solutions provider offering Employer of Record (EOR) services, Managed Service Provider (MSP) programs, Vendor Management System (VMS) implementation, staff augmentation, recruiting, strategic sourcing, tail spend management, and legal/contract operations. They position themselves as a personalized, boutique partner focused on risk compliance and efficient hiring, with an emphasis on diversity (committed to recruiting at least 85% of employees from diverse backgrounds). The company also runs immersive training and mentorship programs to build candidate pipelines and has operations in the Bay Area (California, US) and Addis Ababa (Ethiopia). Marketplace Onboarding Operations Specialist Job not on LinkedIn 🔥 8 minutes ago 🇺🇸 United States – Remote 💵 $45 - $55 / hour ⏳ Contract/Temporary 🟢 Junior ⚙️ Operations Apply Now Find Hiring Managers Customize resume + cover letter Report problem ☆ Save ☑️ Mark as applied ❌ Hide 📋 Description
Function as a "solution detective," sitting between cross functional leads, technical teams, and acquisition reps to investigate and resolve host related issues end to end.
Translate complex technical issues into clear, easy to understand summaries and instructions for both internal stakeholders and hosts.
Communicate directly with hosts via email, video call, or Zoom (approximately 25% of your time) to walk them through issues, resolutions, and best practices.
Track tickets, maintain accurate data hygiene across all systems, and report out on host needs and trends with a solution oriented mindset.
Build and maintain a knowledge base of common issues and resolutions, contributing to ongoing process improvements.
Partner with scaled operations teams to implement small scale changes that reduce friction in the acquisition and onboarding funnels. 🎯 Requirements
Bachelor's degree or equivalent experience in a related field.
1 to 2+ years of customer facing experience in sales, customer support, or partnerships operations, demonstrating the ability to communicate effectively with external stakeholders.
Strong problem solving ability with a proven track record of independently investigating and resolving issues, not just logging tickets.
Demonstrated ability to thrive in ambiguity, pivot quickly, and act as a self-starter.
Detail oriented with strong organizational and project management skills.
Accountability for results with a proven ability to deliver against KPIs and business targets. Apply Now 📊 Check your resume score for this job Improve your chances of getting an interview by checking your resume score before you apply. Check Resume Score Similar Jobs Ad Operations Specialist – Contract 🕒 4 days ago Sia 1001 - 5000 🤝 B2B 🤖 Artificial Intelligence Website LinkedIn All Job Openings Ad Operations Specialist managing technical backend of digital advertising campaigns, ensuring successful trafficking and tracking of digital ads for Sia Experience. 🇺🇸 United States – Remote 💵 $70 - $90 / hour 💰 Private equity on 2025-01 ⏳ Contract/Temporary 🟢 Junior 🟡 Mid-level ⚙️ Operations 🦅 H1B Visa Sponsor Cloud Standards Board Process Improvement Analyst 🕒 May 8 ELYON International 201 - 500 🚀 Aerospace 🏛️ Government 🔒 Cybersecurity Website LinkedIn All Job Openings Process Improvement Analyst evaluating and streamlining Cloud Standards Board workflows. Collaborating with technical experts and administrative staff using data-driven methodologies. 🇺🇸 United States – Remote 💵 $55 - $60 / hour ⏳ Contract/Temporary 🟢 Junior 🟡 Mid-level ⚙️ Operations Freight Operations Coordinator 🕒 May 7 Zencargo 201 - 500 🚗 Transport ☁️ SaaS 🤖 Artificial Intelligence Website LinkedIn All Job Openings Remote operations specialist providing service for US customers, managing shipments from PO to delivery. Collaborating with internal teams and ensuring compliance with regulations. 🇺🇸 United States – Remote 💰 $42M Series B on 2021-05 ⏳ Contract/Temporary 🟢 Junior ⚙️ Operations 🚫👨‍🎓 No degree required Workforce Operations Coordinator 🕒 May 5 Paradigm Information Services, Inc. 51 - 200 🤝 B2B 🎯 Recruiter Website LinkedIn All Job Openings Operations professional coordinating task assignments for a 65-person production team. Monitoring workloads and ensuring project timelines are met in a fast-paced environment. 🇺🇸 United States – Remote 💵 $19 - $23 / hour ⏳ Contract/Temporary 🟢 Junior 🟡 Mid-level ⚙️ Operations 🚫👨‍🎓 No degree required Clinical Neuropsychologist – Georgia Licensed 🕒 May 4 Integrated Psych Solutions 11 - 50 Website LinkedIn All Job Openings Clinical Neuropsychologist conducting telehealth assessments for patients in Georgia. Collaborating with psychometrists to interpret test data and develop comprehensive reports. 🇺🇸 United States – Remote 💵 $300 / hour ⏳ Contract/Temporary 🟢 Junior ⚙️ Operations View More Operations Jobs 🌐 Worldwide Built by Lior Neu-ner. I'd love to hear your feedback — Get in touch via DM or support@remoterocketship.com Search Search Jobs by country Search jobs by city Search jobs by job title Search entry-level jobs Search junior-level jobs Search senior-level jobs Search jobs by tech stack Search jobs by contract type Search remote internships Search remote part-time jobs Remote jobs Anywhere in the World Companies Hiring Anywhere in the World Companies Hiring Sales People Anywhere in the World Companies Hiring Software Engineers Anywhere in the World Resources Advice Tips for finding remote jobs Interview questions and answers Resume examples Cover letter examples Post a job Affiliates Privacy policy Terms of service Job board SEO course AI Apply Copilot OpenClaw job finder Jobs by Country Remote jobs anywhere in the world (Worldwide remote jobs) Remote jobs United States Remote jobs Australia Remote jobs Brazil Remote jobs Canada Remote jobs France Remote jobs Ireland Remote jobs Germany Remote jobs Netherlands Remote jobs Spain Remote jobs UK Popular Jobs Remote data analyst jobs Remote customer support jobs Remote executive assistant jobs Remote marketing jobs Remote product designer jobs Remote product manager jobs Remote project manager jobs Remote recruiter jobs Remote sales jobs Remote software engineer jobs Jobs by Type Remote full-time jobs Remote part-time jobs Remote contract jobs Remote internship jobs Remote entry-level jobs Remote jobs with no experience required Remote junior jobs (1-3 years of experience) Digital nomad jobs Remote jobs with no degree required Freelance remote jobs Temporary remote jobs Remote jobs hiring now Stay at home mom jobs

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

data hygieneticket trackingproblem solvingproject managementprocess improvement

Soft Skills

communicationorganizational skillsself-starterdetail orientedability to thrive in ambiguity

Certifications

Bachelor's degree