Solutions Engineer

Mako Financial Technologies

Solutions Engineer onboarding clients and providing technical support at Mako Fintech. Assisting with documentation and process improvements for satisfied product usage.

Posted 6/23/2026full-timeRemote • 🇨🇦 CanadaMid-LevelSenior💰 CA$52,000 per yearWebsite

Tech Stack

Tools & technologies

JavaScriptPythonVBA

About the role

Key responsibilities & impact

Customer onboarding: Onboard new clients by writing JSON templates to encode form logic, and adjusting PDF forms to match JSON templates
Provide technical support for enterprise customers you’ve onboarded
Contribute to Mako’s success with documentation, recommendations on process improvements, and recommendations on new product features.

Requirements

What you’ll need

Educational background in computer science, math, physics or engineering
Basic coding and debugging skills, such as Python, VBA, JavaScript, etc.
Strong organizational, time-management and communication skills
Takes initiative and acts proactively
Insight into how to make processes more intuitive and user-friendly
Bilingual (English/French) an asset
Experience in financial services an asset.

Benefits

Comp & perks

High-end Mac or PC laptop, and $1000 budget to outfit your home office
Blazing fast career growth: SE's have been promoted to Senior SE, Manager or Sales Engineer within a few months of joining
Equity in a fast-growing start-up
Gold-plated health and wellness benefits
Extensive vacation policy
Amazing team of intelligent, passionate and friendly individuals who continuously push each other to do better.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

JSONPythonVBAJavaScriptcodingdebugging

Soft Skills

organizational skillstime-management skillscommunication skillsinitiativeproactive