Lead Manager, Chapter Advancement

Make-A-Wish America

Lead Manager overseeing chapter advancement in Make-A-Wish America. Managing $15M in in-kind resources and travel programs for chapters.

Posted 4/16/2026full-timeRemote • Arizona • 🇺🇸 United StatesSenior💰 $76,280 - $82,000 per yearWebsite

About the role

Key responsibilities & impact

Manages a portfolio of and a team that supports $15M+ of in-kind programs for chapters, ensuring utilization of donated goods, services, and use of facilities by national corporations to reduce chapter cash expenses and/or staff labor.
Identifies and develops new corporate in-kind programs in collaboration with Corporate Alliances leadership and staff, ensuring clear expectations, goals, and processes are identified for each program, supporting and engaging in fundraising conversations.
Orchestrates and assesses needs for chapter trainings and resources to maximize in-kind utilization and develops and delivers these resources.
Analyzes and reports on chapter grants and in-kind programs, including developing impact reports for Make-A-Wish leadership, and working with Finance, Donor Care, I/T to ensure accurate tracking and reporting organization-wide.
Leads team of specialists in the management and facilitation of cash and in-kind programs, which includes supporting and advising chapter staff in their use of centralized resources, working with and stewarding in-kind sponsors.
Selects, manages, and evaluates 3rd party travel management company responsible for booking mileage award travel for wish trips.
Performs other job-related duties as assigned.

Requirements

What you’ll need

Bachelor’s degree or equivalent experience in Non-Profit Management, Business, or related field required.
5+ years of professional business experience required, preferably at a Make-A-Wish chapter or similar not-for-profit environment.
Experience working within a team environment with multi-faceted reporting structures preferred.
Experience working with Salesforce preferred.
Strong proficiency in Microsoft Office applications required, including demonstrated expertise in Word, Excel, and PowerPoint.

Benefits

Comp & perks

Comprehensive benefit package, effective day 1: Medical, Vision*, Dental*, Wellness
Competitive compensation with annual incentive potential
Health Savings Account and Flexible Spending Account Options
Health Reimbursement Account fully funded by Make-A-Wish America
Short Term Disability*, Long Term Disability* and Life Insurance
Additional Insurance Plans: Accident, Critical Illness, Hospital Indemnity, Pet Insurance through Figo
401(k) Retirement Savings Plan with 5% match after one year of service
Eligibility for student loan forgiveness through the Public Service Loan Forgiveness Program
The organization will send a laptop, 24” monitor, and a docking station/adaptor to new hires
Up to 15 PTO days
10 Sick Days
11 Paid Holidays
2 Volunteer Days after one year of service
2 Personal Days accrued annually
Parental Leave
Employee Awards and Recognition Programs
Individual and Leadership Development
Discounts and special offers for theme parks, events, hotels, concerts, and movie tickets

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Hard Skills & Tools

grant analysisimpact reportingprogram developmentresource developmentfundraisingteam managementcash managementin-kind program managementtravel management

Soft Skills

leadershipcollaborationcommunicationorganizational skillsadvising