Make-A-Wish America

Director, Executive Communications

Make-A-Wish America

full-time

Posted on:

Location Type: Remote

Location: United States

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Salary

💰 $126,000 - $136,000 per year

Job Level

About the role

  • Serve as a trusted strategic advisor to the CEO and senior leadership team
  • Provide counsel on message framing, tone, and timing for high-stakes communications
  • Develop and maintain a consistent, authentic executive voice aligned with mission, values, and strategy
  • Draft and edit executive communications including speeches, remarks, talking points, letters, emails, etc.
  • Align executive communications with organizational priorities
  • Anticipate and build communication that support leadership during periods and moments of growth, transformation, or uncertainty
  • Shape executive messaging that fosters transparency, trust, and engagement across all stakeholder groups
  • Prepare executive and board communications for meetings, retreats, and governance milestones
  • Translate strategic and financial information into clear, accessible materials for board audiences
  • Ensure consistency between executive messaging and organizational brand and positioning
  • Partner with legal, marketing, and leadership teams to mitigate risk and protect organizational credibility
  • Reinforce cultural expectations and leadership behaviors during transitions
  • Partner closely with development, marketing, brand, legal, HR, and function senior leadership teams
  • Integrate executive communications into broader strategic imperatives and Belonging and CommUNITY initiatives
  • Gather feedback and assess effectiveness of executive communications
  • Refine strategies based on engagement, outcomes, and organizational feedback
  • Regularly assess value and impact of executive communications
  • Collaborate and regularly align with Manager, Internal Communications to ensure message consistency across employees and employee resource groups

Requirements

  • Bachelor’s degree required; communications or a related field preferred
  • Minimum of 5+ years of demonstrated success in a communications role
  • Understanding of the organization’s federated model and strong relationships with National and Chapter leadership
  • Demonstrated skills building communications strategies and organizational-level planning
  • Experience developing and delivering communications at the executive level
  • Demonstrated ability to effectively manage multiple priorities
  • Strong written, presentation, and verbal communication skills
  • Trusted leader with the ability to build strong connections within the organization
  • Ability to balance the need for change with the need for stability
  • Ability to influence and drive to decisions without direct authority
  • Understanding of the leader and employee experience across the enterprise
  • Passion and commitment to building and driving a positive culture
Benefits
  • Comprehensive benefit package, effective day 1: Medical, Vision*, Dental*, Wellness
  • Competitive compensation with annual incentive potential
  • Health Savings Account and Flexible Spending Account Options
  • Health Reimbursement Account fully funded by Make-A-Wish America
  • Short Term Disability*, Long Term Disability* and Life Insurance
  • Additional Insurance Plans: Accident, Critical Illness, Hospital Indemnity, Pet Insurance through Figo
  • 401(k) Retirement Savings Plan with 5% match after one year of service
  • Eligibility for student loan forgiveness through the Public Service Loan Forgiveness Program
  • The organization will send a laptop, 24” monitor, and a docking station/adaptor to new hires
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
communications strategyexecutive communicationsmessage framingcontent developmentspeech writingeditingorganizational planningstakeholder engagementstrategic messagingrisk mitigation
Soft Skills
leadershiprelationship buildinginfluencedecision makingcommunicationadaptabilitycollaborationtrust buildingcultural awarenessfeedback assessment
Certifications
Bachelor’s degree in communications or related field