Makai Labs

AI Engineer

• Build and improve AI-powered applications and internal tools
• Rapidly prototype, experiment, and iterate across client and internal projects
• Implement workflows that use LLMs, retrieval systems, agents, and structured outputs
• Contribute to shared platform work and reusable tooling
• Turn prototypes into reliable, client-ready systems
• Conduct research, benchmarking, testing, and evaluation of new approaches
• Own smaller projects or sub-projects with guidance from the team
• Take ownership of deliverables and help deliver work that meets client needs
• Write and maintain clear internal documentation

Business Analyst

• Understand and analyze the user journey of our clients, creating process flows to identify areas of opportunity for improvement and enhancement.
• Work to integrate existing technology developed by Makai into new client processes where applicable.
• Collaborate with designers and product managers to develop and refine product ideas and features.
• Lead client meetings, ensuring clear communication and follow-ups to address evolving needs and requirements.
• Create and write functional specifications for all phases of the software development lifecycle.
• Effectively communicate complex problems and analysis in both written and verbal forms, offering clear and actionable recommendations.
• Develop and implement testing initiatives for product features, assessing their performance against core KPIs that align with business goals.
• Maintain clear communication with internal teams and external partners to provide product support and meet internal deadlines.
• Handle ad-hoc high-priority requests and work cross-functionally to meet tight deadlines and provide top-tier user support.
• Adapt to fast-paced environments, demonstrating a willingness to take on various roles as needed.
• Utilize creative thinking, combining quantitative and qualitative data to contribute to innovative solutions.

Full-stack Engineer

• Build and operate large-scale systems with real consequences.
• Make hard architectural tradeoffs and explain them clearly.
• Contribute to shaping tickets and influencing direction.
• Collaborate across the stack and seek guidance when required.

AI Engineer

Business Analyst

Senior Software Engineer