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Graduate Platform Operations Engineer
MAK-SYSTEMGraduate Platform Operations Engineer supporting IT operations in Skopje. Focused on software installation, configuration, and support under guidance in a team-oriented environment.
Tech Stack
Tools & technologiesLinux
About the role
Key responsibilities & impact- Perform software installation activities following standard documentation
- Execute basic configuration of MAK applications
- Identify and report basic issues and errors, and support their resolution
- Apply basic diagnostic tools and troubleshooting techniques
- Support resolution of on-premises client maintenance tickets
- Track assigned tasks and maintain accurate ticket updates
- Create and maintain installation and operational documentation
- Communicate progress and status updates clearly to internal teams
- Follow established procedures, standards, and best practices
Requirements
What you’ll need- Bachelor’s degree in computer science, Information Technology, or related field
- Basic understanding of software systems and IT infrastructure
- Familiarity with operating systems (Windows/Linux)
- Basic understanding of networking concepts is an advantage
- Analytical thinking and attention to detail
- Strong willingness to learn and develop
- Good communication and teamwork skills
- Learning agility
- Attention to detail
- Problem-solving mindset
- Collaboration
- Accountability
Benefits
Comp & perks- Private health insurance
- Sponsored sports and fitness activities
- Free meal, fruit and beverages at the office
- Opportunity to gain international business experience
- Possibility for personal and professional growth with ongoing training and support
- Open door policy to all levels of management
- Regular salary reviews
- Annual bonus scheme
- Annual training plans
- English Business classes
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
software installationbasic configurationdiagnostic toolstroubleshooting techniquesticket managementoperational documentationnetworking concepts
Soft Skills
analytical thinkingattention to detailwillingness to learncommunication skillsteamworklearning agilityproblem-solvingcollaborationaccountability
Certifications
Bachelor’s degree in computer scienceBachelor’s degree in Information Technology