Maintenance of Way Equipment Services

QA Engineer

• Develop and execute comprehensive test plans, test cases, and test automation for fintech applications
• Conduct functional, regression, integration, and user acceptance testing
• Test automation (Kotlin/Cucumber, .NET/Specflow)
• Design and develop automated tests for new functionality
• Close collaboration within the product team: developers, peer QAs, analysts, product owners, designers, business stakeholders
• Report testing status
• Release management

Senior QA Engineer

General Counsel

• Develop and implement the Group’s legal strategy aligned with global business objectives.
• Provide comprehensive legal support to all companies within the Group.
• Establish and maintain Group-wide legal frameworks, corporate governance structures, and internal documentation (agreements, employment contracts, NDAs).
• Advise the CFO, CEO, and Board on legal risks, opportunities, and implications of strategic decisions.
• Ensure compliance with EU financial services law (PSD2, GDPR, AMLD, MiCAR, DORA) and equivalent frameworks in other jurisdictions.
• Monitor legislative and regulatory changes globally, advising on operational and strategic impacts.
• Offer legal guidance on all commercial transactions and Group-wide business partnerships.
• Oversee legal risk management and mitigation strategies across the Group.
• Manage external legal service providers across jurisdictions, ensuring high-quality legal support.

Group Head of Legal

Customer Support

• Lead, coach, and develop the Customer Support team to deliver exceptional service across all channels.
• Drive key KPIs including First Response Time, Resolution Rate, and Customer Satisfaction (CSAT).
• Develop and improve processes, tools, and automations to scale support efficiently.
• Manage and optimize Zendesk configurations, triggers, and workflows to simplify operations.
• Serve as the voice of the customer, partnering with Product, Engineering, FinCrime, and KYC teams to close feedback loops and drive better outcomes.
• Identify recurring customer issues and recommend product or process improvements.
• Ensure compliance with company policies, data privacy, and financial regulations.
• Monitor and report on KPIs, SLA adherence, provide regular, data-driven reporting to leadership with actionable recommendations.
• Identify, design, and execute workflows and automation projects that drive simplicity, reduce friction, and improve response quality.
• Stay informed on fintech trends and best practices to continuously enhance customer experience.

Customer Support and Care Team Manager

Customer Success Manager

• Build strong, trusted relationships with senior and executive-level stakeholders, aligning our solutions with their business goals.
• Drive account growth by identifying upselling, cross-selling, and service expansion opportunities.
• Lead clients through smooth onboarding processes, including KYB/KYC compliance, while delivering an outstanding customer experience.
• Monitor account health, analyze data, and provide actionable insights to maximize retention and minimize churn.
• Collaborate with internal teams (sales, product, finance, technical) to deliver tailored solutions that create measurable impact.
• Lead business reviews, develop account strategies, and present performance updates to C-level stakeholders.

Analyst

• Perform end to end reviews of TM alerts in line with internal policies and procedures
• Identify and investigate unusual transactions, patterns and activity
• Collaborate with Compliance, Financial Crime Analytics Team and Quality Assurance Team
• Analyze data to identify new AML and TF trends
• Assist in identifying procedural weaknesses and additional training requirements.

Fraud Analyst

Project Manager

• Lead the operational launch of our business in new jurisdictions, ensuring full compliance with local regulations and licensing requirements.
• Develop, document, and implement operational frameworks, including banking and payment integrations, KYC/AML processes, risk management, and compliance workflows.
• Own and maintain detailed project plans – task lists, timelines, dependencies, risks, and deliverables – with full execution discipline.
• Create and maintain full project documentation to ensure governance, compliance, and structured execution when launching new businesses.
• Generate management information (MI) and reports to provide clear insights for your direct reporting line and the executive team, ensuring transparency in progress, risks, and key metrics.
• Proactively identify areas for improvement in expansion frameworks, operational processes, and performance metrics, driving efficiency and scalability.
• Manage key external relationships with regulators, banking partners, PSPs, and service providers to support smooth market entry.
• Develop scalable playbooks for launching in new jurisdictions, ensuring efficiency and consistency across expansions.
• Drive go-to-market readiness, ensuring internal teams and infrastructure are aligned for full business activation.

Market Launch Project Manager

Backend Engineer

• Drive end-to-end delivery of complex technological and business initiatives in the payments domain, from discovery to production.
• Collaborate with Product, Operations, and Biz stakeholders to translate business requirements into robust technical solutions.
• Code, architect, design solutions for the payments services, with a focus on scalability, latency, fault tolerance, and IT simplicity.
• Lead a small team of engineers: set technical direction, review designs and code, maintain a strong engineering culture.

Lead .Net Software Engineer

• Define and evolve company-wide technology architecture, technology stack, SDLC standards, and key architectural patterns
• Oversee and govern major architectural decisions across multiple product teams
• Own performance, capacity, and observability strategy across the organization, driving unified approaches and tooling
• Lead the Core Platform team responsible for shared services, infrastructure, and developer tooling
• Drive adoption of AI in the SDLC, including tools, workflows, and effectiveness measurement
• Provide architectural guidance and hands-on technical leadership to selected product streams
• Ensure architectural alignment with business objectives and domain-specific requirements

Lead Technical Architect

• Collaborate with product, web, and QA teams to design, implement, and deliver technology solutions.
• Design and implement solutions utilizing AWS serverless technologies such as Lambda, DynamoDB, and SQS.
• Develop API-first solutions for web and mobile teams, applying patterns like Backend-for-Frontend (BFF) and Backend-for-Mobile (BFM).
• Take full ownership of tasks, from initial product requirements through to successful delivery to production with QA.
• Set and model high technical level standards for the team, and support deployed solutions in production after Go-Live.

Senior Python Engineer

Full-stack Engineer

• Develop Payments functionality including payment initiation, validation, and routing
• Manage accounts and connectivity to banks and payment providers
• Take end-to-end ownership of projects from requirements gathering to production support
• Collaborate with internal and external teams for integrations and solution maintenance
• Ensure software reliability and performance through proper testing and support

Senior Software Engineer

Product Manager

• Own and continuously improve the account setup journey
• Define and track key onboarding metrics
• Conduct regular customer research
• Build comprehensive competitive intelligence
• Partner with Risk and Compliance
• Design segmented onboarding journeys
• Create and maintain product documentation
• Collaborate with Customer Support