Mail Shark

Project Coordinator, Entry Level

Mail Shark

full-time

Posted on:

Location Type: Office

Location: Reading • Pennsylvania • United States

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Job Level

Entry Level

About the role

  • Serves as the liaison between clients and designers to coordinate the development of marketing material to help clients grow existing or new business.
  • Gathers and organizes client requests, objectives, and project specifications to create clear instructions for internal teams.
  • Collaborates with and maintains consistent communication with Sales Reps to ensure alignment on client expectations, project status, and any updates or challenges.
  • Collaborates and coordinates with Quality Assurance, Design, and Production teams to ensure projects meet creative standards, marketing strategies, and client expectations.
  • Communicates client goals, feedback, and revisions to internal teams to ensure accurate execution of projects.
  • Tracks project timelines to ensure deadlines are met and projects remain on schedule.
  • Maintains accurate project documentation and performs data entry for tracking, backup, and future reference.
  • Reviews materials through extensive proofreading for accuracy and completeness.
  • Provides clear and professional communication with clients via phone and internet.
  • Provides exceptional customer service and handles customer complaints in a professional manner.
  • Collaborates effectively within a team environment while independently managing assigned accounts and projects.
  • Executes and prioritizes multiple tasks/projects in a fast-paced environment while meeting weekly and monthly deadlines.
  • Performs other duties as needed.

Requirements

  • Bachelor’s degree (B. A. / B. S.) from a four-year college or university; or one to two years of related experience and/or training; or equivalent combination of education and experience.
  • Strong verbal and written communication skills
  • Customer service and relationship building skills
  • Strong organization and time management skills
  • Professional phone and email etiquette
  • General computer literacy and ability to learn internal software systems
  • High attention to detail and proofreading ability
  • Strong problem-solving and critical thinking skills
  • Ability to interpret written and verbal instructions and translate them into actionable tasks
  • Ability to write professional correspondence and communicate effectively with clients and internal teams
  • Basic mathematical skills including working with whole numbers, fractions, and decimals
  • Proficiency in Microsoft Outlook, Word, and Excel
Benefits
  • Competitive hourly wage with potential for overtime
  • Medical, vision, and dental insurance plans for you and your family
  • 401(k) plan with dollar for dollar employer match on a generous percentage of your contribution
  • Paid time off - Starting with 13 days of PTO (prorated on start date). Additional PTO accrues annually (1-5 years: 8 hours annually; 6+ years: 4 hours annually)
  • Paid maternity leave (8 weeks) and paid paternity leave (2 weeks)
  • Paid holidays
  • Bereavement Leave
  • Casual attire
  • Free coffee
  • Snacks and catered food kiosk (Mail Shark adds $5 to your account weekly)
  • Company-paid lunches when print goals are met
  • Option to work from home every Friday after a 90-day probationary period
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
project managementproofreadingdata entrycustomer servicetime managementproblem-solvingcritical thinkingmathematical skills
Soft Skills
verbal communicationwritten communicationrelationship buildingorganizationprofessional etiquetteattention to detailability to follow instructionsteam collaborationindependent managementtask prioritization