MAI xpose360

Key Account, Customer Success Manager

MAI xpose360

full-time

Posted on:

Location Type: Hybrid

Location: Hamburg • Germany

Visit company website

Explore more

✨ AI Apply
Apply

About the role

  • Strategic management and development of a defined client portfolio
  • Proactive identification of growth potential as well as cross- and upselling opportunities
  • Independent responsibility for pitches, proposal processes and tenders
  • Ensuring high customer satisfaction through regular reviews and transparent communication
  • Close collaboration with internal specialist departments
  • Preparation and presentation of reports and decision documents for clients and stakeholders
  • Contract and terms negotiations as well as relationship management at decision-maker level
  • Representation of MAIxpose360 at events and client meetings

Requirements

  • Several years of experience in a digital environment (e.g., online marketing, digital sales, consulting)
  • Strong rhetorical skills and communication abilities
  • Good sense for business perspectives and strategic consulting
  • Ability to create persuasive presentations and designs
  • Ideally experience with CRM systems (e.g., HubSpot) and common sales methodologies
  • Fluent German (C2), good English is an advantage
  • Independent, reliable and goal-oriented working style
  • Openness to direct customer contact and long-term relationship building
  • Willingness to work on-site at one of the locations at least 2 days per week (Augsburg, Hamburg, Berlin)
Benefits
  • Flexible choice of working hours and location
  • One additional vacation day per year based on length of service
  • Individual development and active training opportunities
  • Participation in digital marketing events
  • High transparency in the company philosophy and continuous challenge of structures and processes
  • Strong team spirit among colleagues
  • Sports sessions, coaching, free drinks, fruit, sweets, after-work drinks, team events
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
digital marketingdigital salesconsultingpresentation designsales methodologies
Soft Skills
strategic consultingcommunicationrhetorical skillsrelationship managementgoal-oriented working style