Technology Support Technician

Mahoney Asset Management

Technology Support Technician at PICTON Investments providing technical support and network stability. Collaborating with colleagues to maintain optimal workstation performance in a dynamic environment.

Posted 5/24/2026full-timeToronto • 🇨🇦 CanadaJuniorMid-Level💰 CA$65,000 - CA$75,000 per yearWebsite

Tech Stack

Tools & technologies

DNSTCP/IP

About the role

Key responsibilities & impact

Provide inclusive, high-quality technical support for desktops, laptops, and peripherals—always putting people first
Install and configure operating systems and applications with care and attention to detail
Troubleshoot hardware, software, and connectivity issues, ensuring colleagues can work effectively and without interruption
Assist with user account management and secure access setup, helping new team members feel welcome and supported
Support basic network troubleshooting (LAN, Wi-Fi, cabling) with a problem-solving mindset
Maintain workstation inventory and perform hardware upgrades to ensure long-term reliability and performance

Requirements

What you’ll need

2–4 years of IT support or workstation administration experience
Strong troubleshooting skills, combined with clear and respectful communication
Knowledge of Windows operating systems and networking fundamentals (TCP/IP, DNS, DHCP)
Experience with Microsoft 365 and Active Directory
Certifications such as MS-102 (Microsoft 365 Administrator) and MD-102 are considered an asset

Benefits

Comp & perks

profit sharing
health and wellness coverage
life and disability insurance
paid time off and holidays
learning and development programs
corporate fitness reimbursement and discounts
VersaFi memberships (formerly Women in Capital Markets)
PICTON Investment counseling and portfolio management services
volunteer and charitable donation matching
maternity and parental leave top-up
recognition awards
semi-annual performance bonuses
generous annual vacation entitlement (minimum of 15 days per year)
training and development reimbursement
extensive health and dental benefits
healthcare spending account
more

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

troubleshootingWindows operating systemsnetworking fundamentalsTCP/IPDNSDHCPMicrosoft 365Active Directoryhardware upgradesworkstation administration

Soft Skills

communicationproblem-solvinginterpersonal skillsattention to detailsupportive attitude

Certifications

MS-102MD-102