FREE ACCESS
5,000–10,000 jobs/day
See all jobs on JobTailor
Search thousands of fresh jobs every day.
Discover
- Fresh listings
- Fast filters
- No subscription required
Create a free account and start exploring right away.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in IT Service Delivery, ensuring adherence to global standards and KPIs while managing service documentation and continuous improvement processes. Proficient in Network Technology and Administration, with strong project management and leadership skills in a global context.
Highest-signal resume keywords
ITIL Service ManagementNetwork TechnologyFirewall TechnologyProject ManagementLeadership Experience
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Network AdministrationFirewall TechnologyCloud ConnectivityDataCenter Network TechnologyService ControllingFinancial ManagementKPI ReportingService DocumentationContinuous Service ImprovementBudgeting
Soft Skills
Self-OrganizationTeam PlayerIntercultural ExpertiseStaff MotivationStaff Evaluation
Tools & Technologies
Palo AltoFortinetCiscoWeb Application FirewallVirtual Private Network
Industry Keywords
Operational IT Service DeliveryEnterprise Architecture ManagementGlobal Service ManagementCross-Divisional Service Improvement
Tech Stack
Tools & technologiesCloud
About the role
Key responsibilities & impact- All aspects of operational IT Service delivery following global standards and guideline defined by Enterprise Architecture Management (EAM)
- Providing and maintaining the expected service with agreed quality
- Ensuring KPIs of the service are met in terms of availability and performance
- Regular KPI reporting to functional superior
- Providing internal service production costs for service cost calculation and budgeting
- Demand, control and support the continuous service improvement processes
- Providing and keeping service documentation up to date (including technical, operational, compliance aspects)
- Global service management (based on MAHLE standards / ITIL)
- Ensuring quality in project management and service delivery process, including cross-divisional service improvement process
- Controlling and coordinating different critical applications/services
Requirements
What you’ll need- Academic background: Computer Science or similar studies
- Professional experience: > 5 years
- Good knowledge in Network Technology and Network Administration especially but not limited to: Firewall Technology(Palo Alto, Fortinet, Cisco), Web Application Firewall, Virtual Private Network, Cloud Connectivity, DataCenter network technology
- Good knowledge of service controlling and financial/license management for services
- Language skills: Fluent in English, additional languages are welcome
- Project Management and self-organization skills
- Leadership experiences (especially leading global teams), leading by example, staff motivation, Staff evaluation and development
- Intercultural expert/experiences
- Team player
Benefits
Comp & perks- Collaborative environment
- Ongoing personal & career development opportunities
