Deputy Manager – Tekline

Mahindra and Mahindra Limited [Automotive and Farm Equipment Business]

Deputy Manager at Mahindra ensuring precise solutions for customer problems in automotive division. Providing remote technical assistance and managing dealership technical capabilities.

Posted 5/4/2026full-timeFaridabad • 🇮🇳 IndiaMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Ensure quick and precise solution to customer problems
Provide remote Technical Assistance to assist dealers in complex trouble shooting of unresolved problems
Failure Root cause analysis and share information with upstream teams for product improvements
Enhance technical capabilities of dealer personnel
Dealership audit on technical aspects
Ensuring smooth new product launches from technical support side

Requirements

What you’ll need

Diploma; Bachelors of Technology; Bachelor of Engineering; Diploma in Mechanical; Diploma in Automobile; Bachelor of Engineering in Mechanical; Bachelor of Engineering in Automobile; Bachelors of Technology in Mechanical; Bachelors of Technology in Automobile
Data analytics
Root cause analysis
Prioritization
Good Communication skills
Conflict Management
Assertiveness
Team Management
People Management skills
Negotiation skills

Benefits

Comp & perks

General Experience 5 to 10 years
Strong Technical knowledge on Automobiles
Quick Response
Good electrical & electronics knowledge
Strong analytical abilities
Passionate about troubleshooting.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

data analyticsroot cause analysis

Soft Skills

good communication skillsconflict managementassertivenessteam managementpeople management skillsnegotiation skillsprioritization

Certifications

DiplomaBachelors of TechnologyBachelor of EngineeringDiploma in MechanicalDiploma in AutomobileBachelor of Engineering in MechanicalBachelor of Engineering in AutomobileBachelors of Technology in MechanicalBachelors of Technology in Automobile