Customer and Sales Support Coordinator
Magnetic
full-time
Posted on:
Location Type: Hybrid
Location: Kuala Lumpur • Malaysia
Visit company websiteExplore more
Tech Stack
About the role
- Monitor received requests and active purchase orders, and to make sure that orders are completed on time
- Organizing shipments, filing information in internal systems (orders, proformas, etc.), preparing needed paperwork, and other tasks agreed upon with sales staff and direct manager
- Engaging repair shops for quotes and overseeing repair management transactions led by sales managers
- Monitoring daily all received tasks (communication with suppliers, logistics companies, finance dep., etc)
- Issuing invoices to customers
- Ensuring a high level of customer satisfaction through excellent service
- Helping sales staff with daily activities, helping solve problems with customers if needed
- Ensure that all tasks are carried out in compliance with established internal policies and guidelines
Requirements
- Previous experience in sales, logistics-purchasing, or general administration, preferably from the aviation sector, from an MRO or operator side is considered an advantage
- Very good verbal and written knowledge of English
- Ability to work with various IT systems (MS Office, ERP, CRM, etc)
- Goal-driven and proactive attitude, persuasiveness, stress tolerance
- Friendly and engaging personality, so that you can be part of the international Sales team
- Excellent time management and organizational skills
- Accuracy and attention to detail
- Ability to multitask and remain helpful and polite at all times
Benefits
- health insurance
- company events
- movie nights
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
sales experiencelogistics-purchasing experienceadministration experienceinvoice issuancerepair managementorder managementcustomer service
Soft Skills
goal-drivenproactivepersuasivenessstress tolerancefriendly personalityengaging personalitytime managementorganizational skillsaccuracyattention to detail