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Magnetic

Customer and Sales Support Coordinator

Magnetic

Customer & Sales Support Coordinator for Magnetic Trading in Kuala Lumpur. Managing sales orders, customer satisfaction, and internal coordination in the aviation industry.

Posted 4/11/2026full-timeKuala Lumpur • 🇲🇾 MalaysiaMid-LevelSeniorWebsite

Tech Stack

Tools & technologies
ERP

About the role

Key responsibilities & impact
  • Monitor received requests and active purchase orders, and to make sure that orders are completed on time
  • Organizing shipments, filing information in internal systems (orders, proformas, etc.), preparing needed paperwork, and other tasks agreed upon with sales staff and direct manager
  • Engaging repair shops for quotes and overseeing repair management transactions led by sales managers
  • Monitoring daily all received tasks (communication with suppliers, logistics companies, finance dep., etc)
  • Issuing invoices to customers
  • Ensuring a high level of customer satisfaction through excellent service
  • Helping sales staff with daily activities, helping solve problems with customers if needed
  • Ensure that all tasks are carried out in compliance with established internal policies and guidelines

Requirements

What you’ll need
  • Previous experience in sales, logistics-purchasing, or general administration, preferably from the aviation sector, from an MRO or operator side is considered an advantage
  • Very good verbal and written knowledge of English
  • Ability to work with various IT systems (MS Office, ERP, CRM, etc)
  • Goal-driven and proactive attitude, persuasiveness, stress tolerance
  • Friendly and engaging personality, so that you can be part of the international Sales team
  • Excellent time management and organizational skills
  • Accuracy and attention to detail
  • Ability to multitask and remain helpful and polite at all times

Benefits

Comp & perks
  • health insurance
  • company events
  • movie nights

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
sales experiencelogistics-purchasing experienceadministration experienceinvoice issuancerepair managementorder managementcustomer service
Soft Skills
goal-drivenproactivepersuasivenessstress tolerancefriendly personalityengaging personalitytime managementorganizational skillsaccuracyattention to detail