Magnet Forensics

Marketing

• Manage multiple projects simultaneously across different stakeholders, with the ability to prioritize workload, and drive initiatives to completion;
• Plan, coordinate, and execute the go-to-market for lead generating campaigns, product launches and programs (cross-sell & growth) including tracking and reporting on results;
• Oversee all stages of the global webinar program, including managing topic development and speaker sourcing (through team collaboration) and promotional plan (email, social, and paid digital);
• Responsible for liaising with the Training team to bring forward cross-functional opportunities, generate upsell and cross-sell pipeline, while also supporting training go-to-market initiatives;
• Lead or support ad hoc projects, including special initiatives, workflow improvements, technology enhancements, as needed;
• Project manage GTM for content creation across various formats including case studies, whitepapers, and video production;
• Leverage marketing tech stack to support multi-channel ABM campaigns including email, digital programming, custom chat bots, and events; present program details and performance results to Sales and Marketing teams;
• Responsible for identifying and implementing optimizations across processes, as observed;
• Define and track key metrics and deliver reporting and analytics for above marketing programs;
• Provide budget support to vertical leads, including tracking, forecasting, and reporting on program spend;
• Manage external marketing vendors as required.

Marketing Manager – 18 Month Contract Opportunity

Product Manager

• Collaborate with the Product Management Director and organization leaders to identify and prioritize workflows that deliver the greatest customer and market impact.
• Define end-to-end workflows, write detailed user stories, and establish performance and usability criteria.
• Understand external data tools and their current management - define the best approach to onboard and process their outputs within the platform.
• Plan and execute beta and early access programs, gather feedback, and prioritize fixes and enhancements.
• Report initiative performance to executive stakeholders, track progress against KPIs, and escalate risks or blockers as needed.
• Partner with many internal teams to ensure experiences are intuitive, consistent, and aligned with key personas.
• Manage multiple initiatives concurrently, balancing short-term deliverables with long-term strategic goals.

Engineering Manager

• Your impact is immediate and far‑reaching. The systems you design will support investigations where minutes matter.
• You’ll solve meaningful technical challenges. Distributed systems, large‑scale data processing, and performance optimization.
• You’ll elevate the team. Through mentorship, architectural guidance, and leading by example, you’ll help engineers deliver their best work.
• You’ll help shape how AI is used responsibly and effectively across our product and engineering practices.

Software Engineering Manager

Customer Success Manager

• Execute technical onboarding activities for new and expanding customers, including product setup, configuration, and initial workflow validation.
• Guide customers through early adoption milestones to ensure successful first use and confidence with Magnet products.
• Support customers during the critical post-purchase phase to accelerate time-to-value and adoption.
• Serve as a technical onboarding resource for Customer Success Managers and customers, providing guidance on product functionality, workflows, and best practices.
• Deliver product walkthroughs, onboarding sessions, and targeted technical demonstrations tailored to customer environments.
• Translate technical concepts clearly for both technical and non-technical customer audiences.
• Maintain strong working knowledge of Magnet’s product portfolio and common customer use cases.
• Partner closely with Customer Success Managers to align onboarding activities with customer goals and success plans.
• Collaborate with Support and the Customer Success Escalation Lead to ensure a smooth handoff when technical issues fall outside onboarding scope.
• Work with Support, QA, and internal teams to ensure a seamless transition from deployment to post-deployment usage.
• Identify and surface early adoption challenges, risks, or gaps to CSMs and the Customer Success Escalation Lead for proactive resolution.
• Capture customer feedback during onboarding and early adoption and share insights with internal teams to improve processes and customer experience.
• Assist in creating and maintaining onboarding documentation, internal playbooks, and enablement materials for the Customer Success team.
• Support training efforts for Customer Success Managers related to onboarding workflows, product updates, and early-stage customer challenges.

Customer Success Escalation Lead – Onboarding

• Develop and optimize digital engagement touchpoints throughout the customer journey, ensuring seamless experience for both new and renewing customers.
• Use data analytics to monitor customer behavior, segment audiences, and personalize interactions to drive product adoption and long-term value realization.
• Along with the Digital Program Manager, help moderate the customer community, encouraging active participation by sparking insightful discussions and sharing relevant content.
• Drive customers to the community through innovative methods such as campaigns, webinars, and targeted outreach, to create a thriving, supportive space for peer-to-peer learning.
• Collaborate with marketing, product, and Digital Program Manager to execute targeted digital strategies that inform and engage customers.
• Tailor content for different customer segments to meet specific needs and deliver consistent, compelling messaging across all touchpoints.
• Collaborate with leadership to define and continually refine customer journey maps.
• Implement and optimize automated workflows to scale efforts while maintaining a high level of personalization

Customer Success Manager – Digital Touch

Full-stack Engineer

• Your contributions will make a real difference. Your work will help accelerate development and improve consistency across our suite of SaaS products, directly supporting the foundation of our unified platform.
• You’ll take on technical challenges that matter. Whether it’s designing robust platform architecture or enhancing the developer experience, you’ll engage with projects that require thoughtful problem-solving and a focus on usability and scale.
• You’ll thrive in an environment that trusts your expertise. We encourage our engineers to take initiative, make meaningful decisions, and see the tangible results of their efforts, without having to navigate layers of bureaucracy.

Senior Software Engineer

Application Engineer

• Design, implement, and maintain application security processes and tooling such as SAST, SCA, containers, etc;
• Collaborate with software developers and system administrators to review and improve the security architecture of new and existing applications, systems, and code. Familiarity with threat modelling, design reviews are helpful;
• Conduct regular security assessments, vulnerability scans, and web application scanning. Work with engineering teams on notification, remediation, and patching strategies;
• Monitor security events, analyze logs, and generate reports to identify suspicious activities, potential threats, and security breaches;
• Establish and enforce security policies, standards, and guidelines in alignment with industry best practices, legal requirements, and internal security policies;
• Design, implement, and maintain security infrastructure components in AWS and Azure such as Security Hub, Inspector, Config, Defender for Cloud.

Senior Application Security Engineer

Product Designer

• Partner with business leaders to understand needs and enable team success.
• Facilitate collaboration within the UX team and across departments.
• Identify opportunities for new UX projects and initiatives.
• Integrate UX processes into the product development lifecycle.
• Improve UX process repeatability and scalability.
• Manage project timelines, resource allocation, and budgets.
• Evaluate team performance and identify areas for improvement.
• Ensure evidence-based design decisions through user research, prototyping, and usability testing.
• Act as a link between design, product management, and engineering to align on quality expectations.
• Set high-quality benchmarks for all design outputs, from visual aesthetics to interaction flows.
• Lead design reviews, provide constructive feedback, and advocate for iteration and refinement.
• Create and maintain workflows that ensure quality at every stage, including critiques and handoffs.
• Track and analyze effectiveness using metrics (e.g., A/B tests, user satisfaction scores).

Manager, UX

Account Executive

• Develop and execute a comprehensive sales strategy to meet and exceed sales targets in the Digital Forensics market.
• Identify, qualify, and close new business opportunities with a focus on growing United Kingdom, Ireland and Nordics region.
• Expand and maintain relationships with existing accounts, ensuring customer satisfaction and identifying upsell opportunities.
• Utilize the MEDDPIC sales methodology to navigate complex sales cycles, manage key stakeholders, and secure long-term customer commitments.
• Drive market penetration by identifying and securing new logos, leveraging both direct sales and partner channels.
• Work closely with partners to expand market reach, including managing joint sales activities, training, and enablement.
• Contribute to the development and execution of a targeted marketing plan to support sales efforts in the United Kingdom, Ireland and Nordics region.
• Attend and represent the company at industry events, trade shows, and conferences to generate leads and enhance brand awareness.
• Build and maintain strong relationships with key customers and partners, acting as a trusted advisor to understand their needs and deliver tailored solutions.
• Manage the entire sales process from lead generation to contract negotiation and closing.