Customer Success Revenue Operations Manager

MagicSchool AI

Customer Success Operations Manager enhancing retention and operational efficiency at MagicSchool. Owning CRM systems and data infrastructure to drive measurable improvements in customer success.

Posted 6/29/2026full-timeRemote • 🇺🇸 United StatesMid-LevelSenior💰 $90,000 - $110,000 per yearWebsite

Tech Stack

Tools & technologies

BigQuerySQL

About the role

Key responsibilities & impact

Own and administer our CS tech stack, including Salesforce CRM - building automations, maintaining data integrity, and ensuring workflows move people through the right stages.
Write SQL queries against our data warehouse (BigQuery) and GTM stack to build and maintain the reporting layer CS leadership runs on.
Support the design and execution of systems that power our renewal motion, including our self-serve renewal platform for digital partners, translating business requirements into system automations and workflows.

Requirements

What you’ll need

3-5 years of experience in CS Operations, Revenue Operations, GTM Operations, or a technical/analytical role with significant Salesforce and SQL exposure at a SaaS company.
Proven hands-on Salesforce experience building automations and flows that move records through pipeline stages - not just configuration or reporting work.
Demonstrated SQL capability - can pull and manipulate data from a GTM stack independently to answer operational questions.

Benefits

Comp & perks

Unlimited time off to empower our employees to manage their work-life balance.
Choice of employer-paid health insurance plans so that you can take care of yourself and your family. Dental and vision are also offered at very low premiums.
Every employee is offered generous stock options, vested over 4 years.
401k match & monthly wellness stipend.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

SalesforceSQLData ManipulationAutomationReportingWorkflow DesignData WarehouseBigQueryPipeline ManagementSelf-Serve Platforms