Technical Writer
Magentus
full-time
Posted on:
Location Type: Hybrid
Location: Brisbane • Australia
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About the role
- Develop, update and maintain high quality user manuals and product documentation.
- Collaborate with SME’s, stakeholders and various teams across Clinical Diagnostics to obtain an in-depth understanding of the process and documentation requirements.
- Conduct documentation scoping and planning identifying information needs, analysing source material and verifying content to ensure it is accurate, complete and fit for purpose.
- Build and maintain a deep understanding of the product suite as required to translate complex product information into simple, polished and engaging content.
- Foster strong working relationships with internal stakeholders, actively engaging them for feedback, clarification and review to ensure documentation remains relevant and high quality.
- Proactively identify risks, issues and roadblocks, escalating to key stakeholders or division leadership where required to maintain timelines and documentation standards.
- Deliver documentation aligned with release cycles meeting the agreed milestone dates and contributing to smooth and informed product deployments.
- Continuously evaluate and improve documentation practices, introducing new approaches, templates or tools to enhance readability, consistently and user experience.
Requirements
- 3+ years’ proven experience in technical writing, content development or software documentation ideally within a technology, healthcare of clinical diagnostics environment
- Clinical experience in pathology is highly desirable
- Strong ability to translate complex technical concepts into clear, user-friendly content for both technical and non-technical audiences
- Proficiency with documentation tools and formats (e.g. MS Word, Confluence)
- Excellent written communication skills with exceptional attention to detail, grammar and accuracy.
Benefits
- Flexible work options to support work-life balance
- Learning and development programs to grow your career
- A supportive, inclusive team culture
- Opportunities to work across departments and expand your skills
- A purpose-driven company where your work truly matters
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
technical writingcontent developmentsoftware documentationdocumentation scopinginformation analysiscontent verificationdocumentation practicesuser manualsproduct documentation
Soft Skills
collaborationcommunicationattention to detailproblem-solvingrelationship buildingfeedback engagementrisk identificationissue escalationtimeliness