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magentIQ

Technical Business Analyst

magentIQ

Technical Business Analyst leading documentation and process mapping for AI and automation projects. Collaborating with global teams and US stakeholders in a fully remote role from the Philippines.

Posted 7/11/2026full-timeRemote • 🇵🇭 PhilippinesMid-LevelSeniorWebsite

About the role

Key responsibilities & impact
  • Own customer-facing documentation: specifications, functional and technical requirements, SOPs, and runbooks.
  • Produce clean, structured As-Is and To-Be process maps and workflow diagrams.
  • Create visually clear design documents for AI Agents and automation workflows.
  • Lead discovery and requirements gathering sessions across clients and internal teams.
  • Translate business needs into detailed requirements, user stories, and workflows.
  • Build traceability between requirements, processes, and solution designs.
  • Work directly with US-based stakeholders — excellent English communication is essential.
  • Run documentation walkthroughs, requirements reviews, and mapping workshops.
  • Act as a bridge between business, engineering, and automation teams to ensure alignment.
  • Improve documentation standards, templates, structure, and visual clarity.
  • Review and enhance documents created by the wider team, raising overall quality.
  • Advocate for clarity, structure, and analytical thinking across all deliverables.

Requirements

What you’ll need
  • 4–6 years as a Technical BA, Systems Analyst, or Product BA.
  • Strong experience creating client-facing specifications and process documentation.
  • Excellent written and spoken English.
  • Proficiency with process mapping tools (Miro, draw.io, etc.).
  • Comfortable working with APIs, integrations, and high-level solution designs.
  • Experience in software, automation, or tech-driven delivery environments.

Benefits

Comp & perks
  • Collaborate with a global team delivering high-impact AI and automation projects.
  • Play a critical role in elevating documentation standards and clarity across the business.
  • Influence how requirements, processes, and technical designs are captured and communicated.
  • Grow long-term in a fast-scaling tech and automation organization with strong career pathways.

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
Specifications CreationProcess DocumentationWorkflow DesignUser Story DevelopmentTraceability Building
Soft Skills
Analytical ThinkingCommunication