Magellan Health

Counselor

• Provide coverage in short-term, surge, and on-demand situations resulting from the Military needs.
• Offers counseling services to military service members and their families.
• Provides non-medical counseling, training/health and wellness presentations, and consultation with parents and personnel at schools.
• May be assigned to DoDEA schools, community schools, youth programs, summer camps, and on-demand assignments.
• Enters counselor activity data daily through smartphone or web application.
• Builds rapport with service personnel clients and families.
• Develops excellent working relationships with community resources and provides appropriate linkages.

MFLC ARC – Assignment Ready Counselor

• Provide coverage in short-term, surge and on-demand situations for counselors who are absent
• Provide personal financial counseling and management services to military service members and their families
• Assist service members in establishing a spending plan for extended absences
• Develop and distribute informational financial materials to service members and families
• Coordinate and provide various Personal Financial Management classes/workshops
• Respond to requests for age-appropriate classes or seminars
• Utilize virtual counseling and electronic communication modes effectively
• Manage duty to warn situations according to DoD protocol
• Communicate with leadership and participate in regular supervision and quality improvement activities

Personal Financial Counselor, Assignment Ready Counselor

• This position will provide coverage in short-term, surge and on demand situations resulting from the Military needs such as a post-deployment event or to cover an existing assignment for counselors who are absent.
• Primary responsibilities include the full breadth of personal financial counseling services to military service members and their families at military installations.
• Services include education and counseling addressing financial services that may include, but are not limited to, one-on-one counseling, consultation with a commander or with another provider or staff, conducting briefings and presentations, or providing referral resources to a participant outside the context of a counseling session.
• Works closely with the installation and military branch Points of Contact (POC) to assure that the program is provided within scope and meets the needs of the installation.
• Provides personal financial counseling and management services directly to service members and their families.
• Assists service members in establishing a spending plan for extended absences.
• Develops and makes available informational financial materials to service members and families.
• Coordinates, publicizes and provides a wide variety of Personal Financial Management classes/workshops, e.g., topics across the military lifecycle, including, but not limited to, arrival at first duty station, pre- and post-deployment, and personal and career events outlined in DoDI 1322.34.
• Responds to requests for age-appropriate classes or seminars.
• Possess the skills to effectively utilize virtual counseling or other electronic modes of communication, such as web based, secure online chat, or video-based communications and secure video teleconference sponsored by the customer.
• Manages duty to warn situations according to Department of Defense (DoD) protocol.
• Communicates with leadership and participates in regular individual and group supervision, sharing information regarding trends and issues on the installations to which the counselor is assigned.
• Participates in regular in-services/training, quality improvement committees or other contract activities as assigned/appropriate.
• All other duties as assigned.

• Provide coverage in short-term, surge and on demand situations resulting from the Military needs
• Provide personal financial counseling and management services directly to service members and their families
• Conduct one-on-one counseling, briefings, and presentations
• Develop financial materials and coordinate Personal Financial Management classes/workshops
• Utilize virtual counseling methods
• Manage duty to warn situations according to Department of Defense (DoD) protocol
• Communicate with leadership and participate in supervision and training activities

Personal Financial Counselor

• The Assignment Ready Counselor (ARC) will provide coverage in short-term, surge and on demand situations resulting from the Military needs such as a post-deployment event or to cover an existing assignment for counselors who are absent.
• Provides the full breadth of Adult or Child and Youth Behavioral (CYB) counseling services to military service members and their families at military installations.
• These services may include non-medical counseling, training/health and wellness presentations, consultation with parents, personnel at child daycare centers and schools, and consultation to installation command regarding behavioral health issues.
• Provides non-medical, short term, solution focused, counseling directly to adults, children, and youth of service members.
• Services include assessment, brief counseling and consultation, action planning, referral to resources and follow-up as indicated.
• Provides training and health and wellness presentations, participate in health fairs and other base/installation activities.
• Communicates with Regional Supervisors and participate in regular individual and group supervision, sharing information regarding trends and issues on the installations and in facilities.
• Responds to critical incidents and special requests as directed by the POC and approved by the OSD program manager.

Assignment Readiness Counselor – Short Term or On Demand

Medical Director

• This position supports the clinical vision for the health plan(s) for all lines of business (Medicaid, Medicare, and Commercial) and implements programs to support this vision.
• Provides clinical leadership to the interdisciplinary Medical Management team, which includes clinical/medical oversight of clinical team members and consultation and training with care managers in order to address cost and quality of care.
• Provides day to day physician oversight to an assigned interdisciplinary UM team, including regular involvement in the case management of at-risk cases and medical necessity decisions.
• Follows high risk cases throughout treatment continuum from inpatient, rehabilitation, partial hospitalization, outpatient and other levels of care.
• Ensures that persons with severe, complex, and/or treatment resistant illnesses receive medically necessary coordinated care throughout the episode of treatment.
• Develop and implement a Utilization Management program and action plan, which includes strategies that ensure a high quality of patient care, ensuring that patients receive the most appropriate care at the most cost-effective setting.

Medical Director – Behavioral Health

• Provide coverage in short-term, surge and on demand situations resulting from the Military needs.
• Provide personal financial counseling services to military service members and their families at military installations.
• Coordinate, publicize and provide a wide variety of Personal Financial Management classes/workshops.
• Utilize virtual counseling or other electronic modes of communication.
• Communicate with leadership and participate in regular individual and group supervision.
• Manage duty to warn situations according to Department of Defense (DoD) protocol.

Manager

• Responsible for the direction and oversight of reporting and analytics.
• Develops and manages all critical reports and provides general analysis needed to support strategic decision making.
• Ensures strategic objectives are met by providing necessary information to business operations, finance, quality, compliance, procurement and clinical functional areas.
• Works closely with end users and business leaders to understand functional requirements for reporting solutions.
• Monitors critical metrics and informs leadership of potential risks.
• Works collaboratively with other analytics teams to ensure accurate and timely delivery of reports.
• Ensures all resources are working up to their maximum potential to meet regulatory, customer and internal reporting requirements, meeting all deadlines and following all policies and procedures.
• Leads and performs programming and analysis as needed.
• Provides guidance and mentoring to staff as required, and works with business owners to set priorities of projects and associated tasks.
• Works across business areas as the primary focal point to lead the development and management of all internal/external reporting containing critical operational, financial, quality, and compliance metrics needed to support the business.
• Directs the development of tactical and strategic plans to satisfy technical business needs.
• Leads standardization of data processes to ensure efficient practices that are best in class.

Manager, Analytics

• Provides the full breadth of Child and Youth Behavioral (CYB) counseling services to children of all ages of military service members and their families at military installations and off military installations
• Services include assessment, brief counseling and consultation, action planning, referral to resources, and follow-up
• Provides non-medical, short-term, solution focused, counseling directly to eligible children and youth of service members at assigned primary and secondary locations
• Provides training and health and wellness presentations, participates in health fairs and other base/installation activities focused on children and youth
• Establishes and maintains working relationships with community resources focused on children and youth and provides appropriate linkages
• Partners with POC to provide CYB services in a manner that addresses the needs of the installation/facility
• Manages duty to warn and restricted reporting situations according to DoD protocol and staffs the cases with Regional Supervisor/Regional Director
• Communicates with Regional Supervisor and participates in regular individual and group supervision, sharing information regarding trends and issues on the installations

Military and Family Life Counselor – School

• Provide personal financial counseling services to military service members and their families
• Assist service members in establishing a spending plan
• Develop and provide informational financial materials
• Conduct Personal Financial Management workshops
• Utilize virtual counseling and electronic communication
• Manage duty to warn situations according to DoD protocol

Assignment Ready Counselor

• Provide coverage in short-term, surge and on demand situations resulting from the Military needs
• Provide personal financial counseling services to military service members and their families
• Conduct briefings, presentations, and provide referral resources to participants
• Work closely with Points of Contact to assure program meets installation needs
• Assist service members in establishing spending plans
• Develop and provide informational financial materials
• Coordinate and provide Personal Financial Management classes/workshops
• Respond to requests for age-appropriate classes or seminars
• Utilize virtual counseling or other electronic modes of communication
• Manage duty to warn situations according to DoD protocol
• Communicate with leadership and participate in regular supervision and training

• Provide coverage in short-term, surge and on demand situations resulting from Military needs
• Provide full breadth of personal financial counseling services to military service members and their families
• Assist service members in establishing a spending plan for extended absences
• Develop and make available informational financial materials to service members and families
• Coordinate, publicize and provide a variety of Personal Financial Management classes/workshops
• Respond to requests for age-appropriate classes or seminars
• Utilize virtual counseling or other electronic modes of communication
• Manage duty to warn situations according to Department of Defense (DoD) protocol
• Communicate with leadership and participate in regular supervision
• Participate in regular in-services/training and quality improvement committees
• Perform all other duties as assigned

Assignment Ready Counselor, Personal Financial Counselor

• Provide personal financial counseling services to military service members and families
• Establish spending plans for extended absences
• Conduct financial management classes/workshops
• Utilize virtual counseling and electronic communication methods
• Manage duty to warn situations following DoD protocol
• Participate in supervision and training activities

• Provide the full breadth of Child and Youth Behavioral (CYB) counseling services to children of all ages of military service members and their families.
• Includes non-medical counseling, training/health and wellness presentations, consultation with parents and personnel, and consultation to installation command regarding behavioral health issues affecting children and youth.
• Assigned to Department of Defense (DoDEA) schools and community schools, needing experience working in a school setting.
• Provide non-medical, short-term, solution focused, counseling directly to eligible children and youth.
• Services include assessment, brief counseling and consultation, action planning, referral to resources, and follow-up as indicated.
• Support staff and personnel of DoDEA, community schools, and summer camps as well as parent training and guidance.
• Participate in activities focused on children and youth while maintaining visibility within the school.
• Develop an effective relationship with installation/facility Points of Contact (POC) and manage duty to warn and restricted reporting situations according to DoD protocol.

Consultant

• Provides direct support to organizations and their employees through the delivery of assessment, consultation, education and triage services.
• Uses knowledge of federal regulations to assist organizations in their appropriate handling of employee concerns and problems.
• Consults with employees and organizations on variety of workplace and work-based issues.
• Provides clinical expertise in order to restore employees with diminished performance to healthy functioning.
• Provides employee and management consultation related to specific personal problems and workplace/management problems and concerns.
• Conducts critical incident response services, EAP assessment and short-term counseling, EAP orientations, customer webinars, critical incident response and health and wellness trainings.
• Manages caseload and other tasks including timely case documentation to meet quality, qualitative and quantitative performance expectations.
• Provides information and referral to appropriate level of care as well as to community resources as appropriate.
• Participates in activities as requested that help improve SBU and/or client performance, excellence and culture.
• Assuming responsibility for identifying individual and/or team’s operational challenges and/or inefficiencies and recommending possible continuous improvement plans to support department and company mission.
• Analyzes and presents issues in a clear, concise, persuasive manner, both verbally and in writing.
• Develops effective working relationships with peers within and across organizational lines and supports team members and participate in team activities, including trainings, to assist in building a high-performance team.
• Takes responsibility for own development and stays current on skills and techniques needed to better serve members and help Magellan achieve its business and operational goals.
• Adheres to all contract requirements such as qualification, performance standards, meetings, trainings and etc. as well as comply with team standard operation procedures and company policy.
• All other duties as assigned.

MFLC ARC – Assignment Ready Counselor

Personal Financial Counselor, Assignment Ready Counselor

Personal Financial Counselor, Assignment Ready Counselor

Personal Financial Counselor

Assignment Readiness Counselor – Short Term or On Demand

Medical Director – Behavioral Health

Personal Financial Counselor, Assignment Ready Counselor

Manager, Analytics

Military and Family Life Counselor – School

Assignment Ready Counselor

Assignment Ready Counselor

Assignment Ready Counselor, Personal Financial Counselor

Personal Financial Counselor

Military and Family Life Counselor – School

EAP Consultant