Housing Program Specialist

Magellan Health

Housing Program Specialist connecting members with appropriate housing resources by gathering information and researching programs. Ensuring accurate communication and assisting with housing-related needs.

Posted 7/17/2026full-timeRemote • New Mexico • 🇺🇸 United StatesJuniorMid-Level💰 $45,655 - $68,485 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in housing resource management, including knowledge of eligibility criteria and application processes, while effectively communicating and collaborating with community organizations to address diverse member needs.

Highest-signal resume keywords

Housing Resource ManagementCommunity CollaborationResearch SkillsCommunication SkillsExperience with Medicaid Populations

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Housing Resources KnowledgeEligibility Criteria UnderstandingApplication Process FamiliarityDatabase ManagementReporting and Documentation

Soft Skills

EmpathyProblem-SolvingTime ManagementOrganizational SkillsCultural Sensitivity

Tools & Technologies

Microsoft Office SuiteSpreadsheetsCommunication Tools

Industry Keywords

Housing PoliciesFunding ProceduresCare ManagementCommunity EventsHouselessness

About the role

Key responsibilities & impact

Connect members with appropriate housing resources by gathering information, researching available programs, and maintaining up-to-date resource files
Ensure accurate communication with members assisting with housing-related needs
Build targeted resource lists and collaborate with community organizations
Stay informed about housing policies and funding changes
Respond to housing referrals by gathering detailed information about the member
Research available housing programs and resources in the member's area and match them to appropriate programs
Report weekly on referrals worked and consult with colleagues about complex situations
Attend rounds to provide housing resources as needed
Provide a curated list of housing resources to members and their Care Coordinators
Update and maintain current housing resource files
Build specific resource lists as concerns or trends arise
Attend community events, meetings, and functions to collect additional resources and information about potential changes to relevant programs.

Requirements

What you’ll need

2+ years' experience in housing or care management
Positive, recovery-oriented attitude that conveys hope and maintains empathy
Knowledge of housing resources, programs, and services, including eligibility criteria and application processes
Familiarity with federal, state, and local housing policies, funding, and procedures
Experience working with Medicaid populations, including individuals experiencing houselessness, older adults, or those with disabilities
Strong research and organizational skills to identify, maintain, and update resource databases
Ability to build and maintain relationships with community organizations, agencies, and service providers
Excellent communication skills, both written and verbal
Problem-solving skills to address unique housing challenges and identify appropriate resources
Proficiency in using technology and the Microsoft Office Suite, including database management, spreadsheets, and communication tools
Ability to attend and participate in community events, meetings, and functions as a representative of the organization
Sensitivity to diverse cultural and socioeconomic backgrounds
Strong time management skills and the ability to handle multiple priorities in a fast-paced environment
Experience in reporting and documentation, including maintaining detailed electronic health records and resource files
Flexibility to adapt to evolving community needs and organizational priorities
Must own a reliable vehicle for regular community-based travel.

Benefits

Comp & perks

Comprehensive benefits package
Health, life, voluntary and other benefits