IT System Administrator
Madix, Inc
full-time
Posted on:
Location Type: Office
Location: Terrell • Alabama • Texas • United States
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About the role
- Responsible for managing IT systems operations and ensuring optimal performance
- Collaborate with technical teams for troubleshooting and resolving issues
- Deploy and manage software solutions across the organization
- Oversee endpoint management and compliance with security standards
- Liaise with vendors for technology procurement and services
- Participate in disaster recovery and business continuity plans
- Provide support and training to staff on IT systems
- Maintain documentation of IT processes and procedures
- Engage in project planning and execution related to IT infrastructure improvements
- Monitor and report on system performance metrics
- Ensure compliance with IT policies and procedures
Requirements
- Bachelor’s degree in a related field preferred or equivalent work experience
- Minimum of 3-5 years of experience in ever-increasing job responsibilities in a similar position
- Experience with Active Directory/Microsoft Azure Management
- Knowledge of Disaster Recovery configuration/testing
- Skill in Ninja One Management Platform
- SharePoint and OneDrive management/support
- Familiarity with Veeam Backup solution (backup to immutable storage, long-term storage, and cloud)
- Proficiency in Software deployment applications
- Endpoint management/security patches/updates (OS Upgrades/patches/etc.)
- FTP Server Management
- Good customer service skills with the ability to work with anyone in the organization from general users to Executives
- Ability to function as part of a technical team
- Strong problem-solving skills
- Ability to work in a fast-paced environment
- Detail oriented and well organized
- Must be able to multi-task and prioritize
- Ability to effectively communicate with other departments, vendors, and staff
- Experience with Atlassian JIRA software a plus
Benefits
- Group Health Insurance
- Company Paid Group Term Life
- Dental, Vision, Short Term Disability, Long Term Disability, and Critical Care
- 401k – Eligible day one of employment (Contributions can be from 1% to 50% of salary. Company match of up to 4% quarterly based on safe harbor election)
- Holidays – 9 per year (Eligible after 30 days of employment)
- Vacation time
- Educational Assistance
- Employee Assistance Program
- Onsite Clinic – Free medical visits
- Safety and Attendance incentives
- Employee Appreciation Days
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Active DirectoryMicrosoft Azure ManagementDisaster RecoveryNinja One Management PlatformSharePointOneDriveVeeam BackupSoftware deploymentEndpoint managementFTP Server Management
Soft Skills
customer serviceproblem-solvingteam collaborationcommunicationdetail orientedorganizationalmulti-taskingprioritizationadaptabilityfast-paced environment