Madhive

Delivery Operations Lead

Madhive

full-time

Posted on:

Origin:  • 🇺🇸 United States

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Salary

💰 $140,000 - $160,000 per year

Job Level

Senior

Tech Stack

SDLC

About the role

  • Cultivate high-performing agile teams to support end-to-end organizational agile maturity, focusing on learning, autonomy, and self-accountability.
  • Organize and facilitate daily stand-ups, backlog refinement, sprint planning, retrospectives, and sprint reviews.
  • Assemble and review end of sprint metrics with teams and senior leadership; identify anti-patterns and areas for improvement.
  • Help surface, identify and eliminate impediments beyond the team’s ability to remove directly.
  • Facilitate conversations and resolve conflict using persuasion and powerful questions to guide teams towards better ways of working.
  • Assist teams in establishing priorities and evaluating trade-offs to sequence activities that maximize business value.
  • Build a trusting and safe environment for raising problems without fear of blame, with emphasis on healing and problem-solving.
  • Coordinate execution of deliverables across multiple teams, focusing on scaling and managing cross-team dependencies.
  • Surface and facilitate negotiation of technical enablers, NFRs and feature prioritization between product owners and lead engineers, ensuring architectural stability.
  • Provide coaching and assistance to the product owner to keep the product backlog well refined, organized and maintained.
  • Collaborate with other Delivery Leads and leadership to continuously refine overall business agility strategy.
  • Identify, initiate, and participate in scaling ceremonies and activities to manage interdependencies across product areas.

Requirements

  • Bachelor's Degree or equivalent relevant work experience.
  • 5+ years of experience as a Scrum Master, Agile Coach or in a similar role required.
  • Working experience with software development teams and the SDLC is required.
  • Bonus experience if served in roles like engineering, QA or DevOps.
  • Adept at coaching product managers and development teams on story writing, estimation, refinement, and other agile practices and techniques.
  • Proficient knowledge of agile theory, methodology, techniques, rules, and practices, estimating/sizing, planning, reporting, conflict resolution and facilitation.
  • Ability to contribute to the direction of the function and provide advice to the team and delivery leadership.
  • Excellent interpersonal skills to partner and interact with technical and business stakeholders.
  • Strong communication skills, analytical, problem-solving skills, mentoring and facilitation skills.
  • Highly organized and motivated.
  • Ability to adapt to an ever-changing environment and be a change agent for the team.
  • Experience using Atlassian Tools, LucidChart, Figma or similar tools preferred.
  • Scaled Agile experience preferred (S@S, LeSS, etc).
  • Scrum Master or Agile certification preferred.
  • Passionate about agile product development.
  • Comfortable navigating ambiguity and uncertainty, and helping others do the same.
  • Deep understanding of communication, group dynamics and coaching, enabling teams to develop trust and safety.
  • Understanding and experience of a variety of Agile approaches: XP, Scrum, Kanban, Lean UX, Design Thinking and agile product development practices.
  • Comfortable facilitating backlog refinement and teaching best practices such as predictability, vertically slicing stories, estimation, user story mapping, and capacity planning.
  • Must be legally authorized to work in the United States; applicants are asked about work authorization and sponsorship.
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