Senior Interaction Designer

Made Tech

Senior Interaction Designer at Made Tech leveraging technology for public sector design improvements. Responsible for key design deliverables, mentoring, and community engagement.

Posted 6/17/2026full-timeAny UK Office Hub (Bristol / London / Manchester / Swansea) • 🇬🇧 United KingdomSenior💰 £50,000 - £60,000 per yearWebsite

About the role

Key responsibilities & impact

Delivering positive outcomes in the public sector through a design-led approach and technology-enabled critical services.
Work is often self-initiated. Able to define an approach from first principles, and propose alternative ways to deliver.
Fully responsible for meeting their objectives on an engagement.
Understand the relationship between interaction and service design, other disciplines, and wider client organizational requirements.
Defines what ‘good’ design looks like on an engagement, enabling and holding others to account for producing high quality outputs and deliverables.
Establish milestones and have a significant role in the assignment of tasks and/or responsibilities. Makes decisions which impact the success of assigned work, i.e. results, deadlines, and budget.
Comfortable with owning a problem and are committed to seeing it through to resolution.
Actively look to deliver a positive outcome, even if they can’t personally do it.
Always willing to learn and develop.
Give feedback often and understand that a balance of positive and constructive feedback is the most effective way to work.
Comfortable having difficult conversations.

Requirements

What you’ll need

Responsible to a Lead Designer
Hands-on design to assure the successful design and delivery of public services through technology.
Acts as a subject matter expert, facilitating the design process and communicating design decisions to teams and setting expectations with stakeholders.
Takes an active role in the Service and Interaction Design community, leading on (as appropriate), developing, and sharing good practice.
Actively supports retention, hiring, and team quality
Mentoring and coaching within the design community.
Able to develop new and novel approaches to highly complex design challenges, based on fundamental design principles.
An expert practitioner in leading design tools, including but not limited to Figma, the GOV.UK prototyping kit, and Adobe InDesign.
Advocate for the Interaction Design practice internally and externally.
Able to coach and mentor others, and define the interaction design standards which others will apply.
Influences the organization, clients, partners, and peers on the contribution of interaction and service design.
Develop a wide breadth of knowledge across the industry or business.

Benefits

Comp & perks

30 days Holiday - we offer 30 days of paid annual leave plus bank holidays
Flexible Working Hours - we are flexible with what hours you work
Flexible Parental Leave - we offer flexible parental leave options
Remote Working - we offer part time remote working for all our staff
Paid counselling - we offer paid counselling as well as financial and legal advice
Smart Tech scheme
Cycle to work scheme
Individual benefits allowance for health care cash plan or pension plan
Optional social and wellbeing calendar of events for all employees

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

interaction designservice designdesign principlesdesign toolsFigmaGOV.UK prototyping kitAdobe InDesigndesign facilitationdesign decision communicationcomplex design challenges

Soft Skills

problem ownershipcommitment to resolutionfeedback deliverydifficult conversationsmentoringcoachingstakeholder managementteam quality supportactive learninginfluencing