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About the role
Key responsibilities & impact- Accountable for ensuring delivery success, including scope, budget and quality
- Report to Heads of Delivery on a weekly basis the status of quality and risk
- Manage team resourcing to balance successful client delivery, team happiness and Made Tech commercial objectives
- Ensure compliance and accuracy of all critical business processes (time sheeting, invoicing, forecasting, delivery assurance reporting)
- Support hiring activities including interviewing and outreach
- Management of Senior Delivery Managers including performance, progression and satisfaction
Requirements
What you’ll need- Commercial Awareness: You can articulate project commercial fundamentals (SOWs, Purchase Orders, Gross Profit Margin, forecasting) and display accountability for managing these activities.
- Performance Management: You can quickly and effectively address performance issues, highlighting them to the Head of Delivery and supporting high performers towards successful promotions.
- Risk and Quality Management: You can plan and implement risk management activities including identification, assessment, mitigation, and reporting to key stakeholders.
- Coaching and Consultancy: You can coach teams to successfully deliver projects and articulate the benefits of a wide variety of delivery approaches, including Kanban, Scrum, Scaled Agile, Waterfall, XP, and Design Sprints.
- Trust Building: You can build and maintain trust with your seniors, peers, juniors, and client stakeholders, with feedback to demonstrate this.
- Continuous Improvement: You respond positively to feedback and take corrective action to demonstrate continuous improvement.
Benefits
Comp & perks- 30 days Holiday - we offer 30 days of paid annual leave
- Flexible Working Hours - we are flexible with what hours you work
- Flexible Parental Leave - we offer flexible parental leave options
- Remote Working - we offer part time remote working for all our staff
- Paid counselling - we offer paid counselling as well as financial and legal advice
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
performance managementrisk managementquality managementcommercial awarenessproject forecastingSOWspurchase ordersgross profit margindelivery assurance reportingcoaching
Soft Skills
trust buildingcontinuous improvementteam managementclient relationship managementcommunicationleadershipproblem-solvinginterpersonal skillscollaborationfeedback responsiveness