Account Executive

Macquarie Technology Group

Account Executive managing a portfolio of existing mid-market corporate customers at Macquarie Telecom. Focused on customer retention and strategic account growth in telecommunications services.

Posted 7/24/2026full-timeMelbourne • 🇦🇺 AustraliaMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in Account Management and B2B Sales within telecommunications and technology sectors, with a strong focus on customer retention, strategic account growth, and delivering exceptional customer experiences. Proficient in managing corporate customer portfolios and identifying cross-sell and upsell opportunities across technology solutions.

Highest-signal resume keywords

Account ManagementB2B SalesCustomer RetentionPipeline ManagementCRM Proficiency

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Account PlanningStrategic Portfolio ManagementRevenue GrowthContract ManagementForecasting

Soft Skills

Relationship ManagementNegotiationCommunicationOrganizational SkillsPresentation Skills

Tools & Technologies

SalesforceCRM Software

Industry Keywords

TelecommunicationsCloud ServicesManaged ServicesNetworkingTechnology Solutions

Tech Stack

Tools & technologies

Cloud

About the role

Key responsibilities & impact

Manage a portfolio of existing mid-market corporate customers.
Focus on customer retention, strategic account growth and delivering an exceptional customer experience.
Work closely with senior decision-makers, developing trusted relationships across your customer base.
Identify opportunities to expand their technology solutions across networking, voice, mobile and cloud services.
Collaborate with industry-leading Solution Architects, Product Specialists and a collaborative sales team.

Requirements

What you’ll need

Proven success in Account Management or B2B Sales within telecommunications, technology, cloud or managed services.
Experienced managing and growing a portfolio of corporate or mid-market customers.
Skilled at building trusted relationships with stakeholders from operational teams through to C-level executives.
Commercially minded with a strong focus on customer retention, account growth and long-term value creation.
Confident identifying cross-sell and upsell opportunities across technology solutions.
Excellent communication, negotiation and relationship management skills.
Highly organised with strong pipeline management and forecasting capability.
Customer-obsessed and motivated by delivering outstanding service and business outcomes.
Self-driven, proactive and accountable for achieving sales targets.
Experience selling telecommunications, networking, cloud, hosting or managed technology solutions.
Demonstrated success achieving revenue growth, retention and profitability targets.
Strong account planning and strategic portfolio management experience.
CRM proficiency with accurate forecasting and pipeline management (Salesforce experience highly regarded).
Experience with recognised sales methodologies such as Challenger, TAS, SPIN or Miller Heiman is advantageous.
Strong commercial negotiation and contract management skills.
Excellent presentation and stakeholder engagement skills.
Tertiary qualifications are desirable but not essential.

Benefits

Comp & perks

Collaborative team player who enjoys working across technical and commercial teams.
Investing in our people and empowering our teams to do their best work.