Supervisor, HCS Specialty Recovery

Machinify

Healthcare Specialty Recovery Supervisor overseeing recovery efforts and staff productivity at Machinify. Driving operational improvements in medical billing processes and leading team development for effective outcomes.

Posted 6/29/2026full-timeRemote • 🇺🇸 United StatesMid-LevelSenior💰 $61,000 - $73,000 per yearWebsite

About the role

Key responsibilities & impact

Monitoring staff and daily recovery efforts.
Responsible for driving recovery team’s daily productivity, ensuring team is adhering to goals and SLAs.
Program outreach as required, working with Providers and Networks as needed at the request of team members and Management.
Effectively collaborates with Management and teams to ensure departmental needs are met.
Communicates with team to ensure all production goals are clear, understandable, and achievable.
Work with Leadership to set production goals as needed to meet department expectations.
Provides feedback coaching and training to team members as required by management.
Occasional assistance with Audit Concept development and claims review.
Works with Healthcare Service’s leadership to ensure assigned areas are staffed appropriately to achieve recovery goals.
Assist in development and revision of team training materials as needed.
Contribute to development or enhancement or operational and recovery procedures, policies, and tools.
Advises Leadership of operational training gaps, staff development issues and other observation and areas or opportunity that may involve training.
Perform other duties as assigned.

Requirements

What you’ll need

High School Diploma or GED required.
Bachelor’s degree in relevant field or equivalent combination of education and experience.
3 + years of Revenue cycle or Recovery experience.
3+ years in a Healthcare claims or revenue cycle management environment.
2+ years supervisory experience in fast paced production or call center environment.
Some college or training in medical terminology, billing, coding, or medical billing/Coding certificate.
Extensive experience with provider outreach and communication.

Benefits

Comp & perks

Work from anywhere in the US! Machinify is digital-first.
Top Medical/Dental/Vision offerings
FSA/HSA
Tuition reimbursement
Competitive salary, 401(k) with company match
Additional health and wellness benefits and perks
Flexible and trusting environment where you’ll feel empowered to do your best work

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

Revenue Cycle ManagementHealthcare Claims ProcessingMedical TerminologyBillingCodingProduction Goal SettingOperational Procedure DevelopmentTraining Material DevelopmentAudit Concept DevelopmentClaims Review

Soft Skills

Team CollaborationEffective CommunicationCoachingFeedback ProvisionProblem Solving

Certifications

Medical Billing/Coding Certificate