Product Manager
OPENLANE
Director, Service Special Projects, Sales
MacDonald-Miller Facility Solutions
full-time
Posted on:
Origin: • 🇺🇸 United States • Washington
Visit company websiteSalary
💰 $160,000 - $190,000 per year
Job Level
Lead
About the role
- Drive sales strategy and lead a dedicated team focused on owner-direct projects, including system upgrades and equipment replacements.
- Expand the company’s market presence by engaging existing maintenance customers and new, non-maintenance clients.
- Develop and execute sales strategies aligned with company growth objectives.
- Cultivate and maintain strong customer relationships; ensure exceptional customer satisfaction and ongoing support.
- Analyze market trends and competitive dynamics; develop business initiatives to increase market share.
- Track and analyze sales metrics; provide actionable insights to executive leadership and optimize team performance.
- Supervise, mentor, and develop a high-performing sales team; foster a culture of accountability and continuous improvement.
- Oversee the sales process from initial engagement to project completion and report to Travis Eshpeter, President of Building Services.
Requirements
- Design and implement a comprehensive sales strategy for owner-direct projects, including system upgrades and equipment replacements.
- Align strategy with overall company goals, targeting existing maintenance clients and new, non-maintenance customers.
- Lead, mentor, and develop the service special projects sales team (people manager responsibility).
- Equip the team with the knowledge, skills, and tools to engage clients, close deals, and exceed targets.
- Foster a high-performance culture rooted in accountability, collaboration, and continuous improvement.
- Analyze market trends, competitive dynamics, and opportunities in the system upgrade and equipment replacement sector.
- Develop business initiatives to expand the customer base, strengthen client relationships, and increase market share across maintenance and non-maintenance segments.
- Build and maintain strong relationships with key clients; oversee the sales process from initial engagement to project completion.
- Track and analyze sales metrics; provide actionable insights to executive leadership and refine strategies based on data.
- Implement continuous feedback loops to improve processes and outcomes.
- Report to Travis Eshpeter, President of Building Services.
- Demonstrated results-driven leadership, strong work ethic, forward-thinking, and strategic communication skills.
- Self-starter comfortable in a lean, high-impact environment.
