M3C Recrutement

ServiceNow

• Support development and optimization efforts for the ServiceNow platform
• Gather, analyze and document functional requirements related to ServiceNow
• Organize workshops with stakeholders to explore issues and validate solutions
• Write user stories and functional specifications in accordance with ServiceNow standards
• Facilitate collaboration between business teams and the ServiceNow COE
• Support technical, QA, and change management teams in deploying deliverables.

ServiceNow Analyst