Client Account Manager

M3 USA

Remote Client Account Manager growing physician-recruitment accounts for PracticeMatch, a healthcare sourcing company. Managing renewals, upsells, onboarding, and consultative client relationships.

Posted 8/4/2026full-timeRemote • Montana • 🇺🇸 United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in Account Management, with a strong focus on driving revenue growth through upselling and cross-selling strategies. Proficient in client relationship management, contract negotiation, and maintaining accurate CRM data to support business objectives.

Highest-signal resume keywords

Account Management ExperienceSales Target AchievementContract Negotiation SkillsCRM ProficiencyClient Relationship Building

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Account ManagementSalesCustomer SuccessContract NegotiationPipeline Management

Soft Skills

Strong Negotiation SkillsClient AdvocacyResults-Oriented MindsetProblem-Solving

Tools & Technologies

Microsoft Office SuiteCRM ToolsAI Tools

Industry Keywords

B2B EnvironmentPhysician RecruitmentUpsell OpportunitiesClient ROIRenewal Targets

About the role

Key responsibilities & impact

Proactively identify, pursue, and close upsell and cross-sell opportunities within the existing client base to drive account growth and meet quarterly revenue targets
Own the full renewal cycle, negotiating contract terms and pricing to meet or exceed budgeted renewal targets
Lead new client onboarding and build long-term account growth plans aligned with client goals and expansion potential
Resolve client problems quickly and effectively while strengthening relationships and uncovering additional needs
Build and maintain strong client relationships through regular consultative contact
Promote broader adoption of PracticeMatch's product suite to increase client ROI, strengthen renewal likelihood, and surface upsell opportunities
Maintain contracts and ensure billing accuracy
Document client communications in the proprietary database and collaborate with management on concerns
Maintain accurate CRM data and pipeline/forecast records for assigned accounts
Travel to client locations, physician shows, and provider shows as needed to build relationships and identify growth opportunities
Exhibit a professional, consultative sales presence with clients

Requirements

What you’ll need

Bachelor's degree (BA or BS) from a four-year college or university and at least 3 years of Account Management experience with sales, or an Associate's degree with at least 5 years of Account Management experience
At least 3 years of experience in account management, sales, or customer success in a B2B environment
Demonstrated track record of meeting growth, upsell, or retention targets
Physician recruitment experience preferred but not required
Proficiency with Microsoft Office Suite, including Excel and Word
Proficiency with CRM and pipeline management tools
Proven record of meeting or exceeding sales, renewal, or upsell targets in a quota-carrying or goal-driven role
Strong negotiation skills for contract renewals and pricing discussions
Ability to achieve individual and team goals with minimal oversight
Ability to build credibility and trust quickly while balancing client advocacy with a results-oriented, revenue-focused mindset
Experience using AI tools such as Claude or Copilot is a plus

Benefits

Comp & perks

Health and Dental
Life, Accident and Disability Insurance
Prescription Plan
Flexible Spending Account
401k Plan and Match
Paid Holidays and Vacation
Sick Days and Personal Day
Competitive wages