M3 Networks

Senior Technical Account Manager

M3 Networks

full-time

Posted on:

Location Type: Remote

Location: United States

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Job Level

Senior

About the role

  • Own and grow a portfolio of MSP clients end-to-end — renewals, upgrades, standardization, seat management, QBRs, and account health.
  • This is not a coordinator role.
  • This is revenue protection, expansion, and client leadership.
  • You win when clients renew early, expand often, and trust you as their strategic partner.

Requirements

  • 3+ years inside an MSP as a TAM, vCIO, MSP Account Manager, or Service Delivery Manager
  • Strong ConnectWise Manage experience (required)
  • Strong Quoter experience (required)
  • Proven ownership of renewals and agreements
  • Experience recommending and closing upgrades
  • Confidence delivering QBRs to decision-makers
  • This is not for enterprise-only backgrounds, reactive operators, or anyone who’s never owned a renewal.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
renewalsupgradesaccount managementclient leadershipservice delivery
Soft Skills
strategic partnershipconfidencecommunication