M3 Networks

Senior Technical Account Manager

M3 Networks

full-time

Posted on:

Location Type: Hybrid

Location: Southlake • Texas • United States

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Salary

💰 $80,000 - $115,000 per year

Job Level

Senior

About the role

  • Own a book of MSP client accounts end-to-end
  • Manage renewals, agreements, seat changes, and service alignment
  • Keep accounts organized and documented inside ConnectWise
  • Identify and close upgrades (security, users, projects, standardization)

Requirements

  • 3+ years MSP Account Management / TAM / vCIO / Client Success experience
  • Strong experience with ConnectWise Manage (required)
  • Strong experience with Quoter (required)
  • Proven ability to manage renewals + agreements and drive account upgrades
  • Professional communication and follow-through
Benefits
  • 401(k)
  • 401(k) 3% Match
  • 401(k) matching
  • Cell phone reimbursement
  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance
  • Work from home
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
MSP Account ManagementTAMvCIOClient Successrenewals managementagreement managementaccount upgrades
Soft Skills
professional communicationfollow-through