Senior Digital Strategy Manager
M&T Bank
full-time
Posted on:
Location Type: Hybrid
Location: Baltimore • Maryland • Massachusetts • United States
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Salary
💰 $136,000 - $226,600 per year
Job Level
About the role
- Responsible for managing the development and communication of the digital strategy across the enterprise
- Collects input and collaborates across the organization to inform the digital strategy
- Provides short- and long-term digital strategic direction aligned to business goals
- Manage the design and user experience for digital projects
- Help facilitate design and customer journey mapping sessions
- Ensure activities adhere to all Digital Banking standards and procedures
- Oversee other members of team to ensure consistent approach and alignment of goals
- Provide training and mentoring to less experienced team members
- Manage the overall design of end-to-end digital channel journeys
Requirements
- Bachelor's degree and a minimum of 7 years’ work experience in digital, marketing, product management, financial, operations and/or project management
- Strong interpersonal skills
- Strong verbal and written communication skills
- Strong analytical skills
- Demonstrated financial analysis skills
- Experience leading large group sessions
- Complex problem-solving skills
- Excellent critical thinking skills
- Excellent problem-solving skills
- Experience developing strategies and implementing organizational change
- Experience managing or leading staff
Benefits
- competitive benefits ranging from medical and retirement to forty hours of paid volunteer time each year
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
digital strategyuser experience designcustomer journey mappingfinancial analysisstrategic directionorganizational change implementationproject management
Soft Skills
interpersonal skillsverbal communicationwritten communicationanalytical skillscomplex problem-solvingcritical thinkingteam leadershipmentoring
Certifications
Bachelor's degree