Senior Digital Strategy Manager
M&T Bank
full-time
Posted on:
Location Type: Hybrid
Location: Baltimore • Maryland, Massachusetts, New York, Pennsylvania • 🇺🇸 United States
Visit company websiteSalary
💰 $136,000 - $226,600 per year
Job Level
Senior
About the role
- Responsible for managing the development and communication of the digital strategy across the enterprise
- Collects input and collaborates across the organization to inform the digital strategy
- Provides short- and long-term digital strategic direction aligned to business goals
- Manage the design and user experience for digital projects
- Help facilitate design and customer journey mapping sessions
- Ensure activities adhere to all Digital Banking standards and procedures
- Oversee other members of team to ensure consistent approach and alignment of goals
- Provide training and mentoring to less experienced team members
- Manage the overall design of end-to-end digital channel journeys
Requirements
- Bachelor's degree and a minimum of 7 years’ work experience in digital, marketing, product management, financial, operations and/or project management
- Strong interpersonal skills
- Strong verbal and written communication skills
- Strong analytical skills
- Demonstrated financial analysis skills
- Experience leading large group sessions
- Complex problem-solving skills
- Excellent critical thinking skills
- Excellent problem-solving skills
- Experience developing strategies and implementing organizational change
- Experience managing or leading staff
Benefits
- competitive benefits ranging from medical and retirement to forty hours of paid volunteer time each year
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
digital strategyuser experience designcustomer journey mappingfinancial analysisstrategic directionorganizational change implementationproject management
Soft skills
interpersonal skillsverbal communicationwritten communicationanalytical skillscomplex problem-solvingcritical thinkingteam leadershipmentoring
Certifications
Bachelor's degree