Support the Relationship Manager with oversight of client relationships
Perform daily cash application and position reconciliation
Perform daily and monthly tie-outs of underlying loan characteristics
Liaise with auditors, underwriters, CLO managers, private debt managers, and other parties involved
Assist with global asset set up and maintenance
Perform trade and wire processing for daily trading activity
Strategize, recommend, and implement innovative ideas for improved daily workflows
Exposure across entire lifecycle of servicing loan clients including account setup, KYC procedures, global asset setup & maintenance, notice processing, warehouse reporting, CLO / Compliance Reporting & waterfall payments
Understand and adhere to the Company’s risk and regulatory standards, policies and controls; identify risk-related issues needing escalation to management
Maintain internal control standards, implement audit points and address issues raised by external regulators
Complete other related duties as assigned
Requirements
Bachelor's degree and a minimum of 2 year relevant work experience with direct client contact, OR in lieu of a degree, a combined minimum of 4 years’ higher education and/or work experience, including a minimum of 1 years’ relevant work experience with direct client contact
Strong focus on customer service and satisfaction
Excellent verbal and written communications skills
Bachelor’s Degree in Finance, Business, Economics or Accounting (preferred)
Highly Proficient in Microsoft Office, SQL (preferred)
Exceptional organizational skills with an attention to detail
Excellent interpersonal and analytical skills with a strong balance of qualitative and quantitative skills
Demonstrated ability to work as part of a team, as well as contribute on an individual basis
Familiarity with various loan products – Bi-Lateral ABL Facilities, SMAs, Private Funds, MM & BSL CLOs, Business Development Companies (preferred)
Professional work experience at CLO Trustee, Loan Agent/Bank, Middle Office Provider or CLO Manager (preferred)
System / Application experience - Clearpar, Solvas/CDO Suite, SEI, Wall Street Office, LoanIQ (preferred)