ServiceNow SPM Architect

Müller's Solutions

ServiceNow SPM Architect responsible for designing and implementing strategic portfolio management solutions for Müller’s Solutions. Collaborating with stakeholders to optimize project and portfolio management processes.

Posted 4/30/2026full-timeCairo • 🇪🇬 EgyptMid-LevelSeniorWebsite

Tech Stack

Tools & technologies

ServiceNow

About the role

Key responsibilities & impact

Lead the design and implementation of ServiceNow SPM solutions aligned with enterprise strategy and governance.
Collaborate with stakeholders to gather requirements and translate them into effective architectural designs for SPM modules including demand management, project portfolio management, resource management, and financial planning.
Develop and enforce best practices and governance frameworks for effective portfolio oversight.
Integrate SPM solutions with other ServiceNow modules and external systems to provide end-to-end visibility and reporting.
Drive automation of workflows to improve process efficiency and data accuracy.
Provide technical leadership and mentoring to development teams and project managers.
Ensure solutions meet compliance, security, and scalability standards.
Stay updated on ServiceNow SPM capabilities and industry trends to recommend continuous improvements.

Requirements

What you’ll need

Bachelor's degree in Computer Science, Information Technology, Business Administration, or related field.
At least 5 years of experience working with ServiceNow platform, with a focus on Strategic Portfolio Management (SPM).
Strong understanding of portfolio, program, and project management methodologies and best practices.
Experience in designing and delivering ServiceNow SPM solutions including demand, resource, and financial management.
Proficiency with ServiceNow architecture principles, configuration, and integration techniques.
Effective communication skills, capable of working with business stakeholders and technical teams.
Demonstrated problem-solving skills and the ability to manage multiple priorities in a dynamic environment.
ServiceNow certifications relevant to SPM or ITOM are highly desirable.

Benefits

Comp & perks

Opportunity to work with a talented and passionate team.
Competitive salary and benefits package.
Exciting projects and innovative work environment.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

ServiceNow SPMdemand managementproject portfolio managementresource managementfinancial planningportfolio management methodologiesprogram management methodologiesproject management methodologiesServiceNow architecture principlesintegration techniques

Soft Skills

effective communicationproblem-solvingmentoringstakeholder collaborationprocess efficiencydata accuracytechnical leadershipmulti-priority management

Certifications

ServiceNow SPM certificationServiceNow ITOM certification