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ServiceNow SPM Consultant
Müller's SolutionsServiceNow SPM Consultant implementing and optimizing SPM solutions for clients to align projects with business objectives. Collaborating with stakeholders for effective portfolio management.
Tech Stack
Tools & technologiesAngularITSMJavaScriptServiceNow
About the role
Key responsibilities & impact- Collaborate with clients to understand their portfolio management processes and requirements.
- Design, configure, and implement ServiceNow SPM modules to support strategic planning and portfolio management.
- Provide guidance on best practices for portfolio governance, demand management, and resource allocation.
- Conduct workshops and training sessions to enhance client knowledge of ServiceNow SPM capabilities.
- Work closely with cross-functional teams to ensure integration of SPM with other ITSM processes.
- Analyze data and generate reports to support portfolio visibility and informed decision-making.
- Stay up-to-date with new features and trends in ServiceNow SPM to continually improve client solutions.
Requirements
What you’ll need- Bachelor's degree in Business, Information Technology, or a related field.
- Minimum 3 years of experience working with ServiceNow SPM or related portfolio management solutions.
- Strong knowledge of project and portfolio management concepts and best practices.
- Experience configuring and administering ServiceNow SPM modules.
- Familiarity with related ITSM and ITBM processes.
- Excellent analytical and problem-solving skills.
- Strong communication and client engagement skills to facilitate effective workshops and trainings.
- Ability to work collaboratively in a team-oriented environment.
- **Preferred Qualifications:**
- Relevant ServiceNow certifications related to SPM or ITBM.
- Experience with data analytics and reporting tools within ServiceNow.
- Familiarity with Agile and SAFe methodologies.
Benefits
Comp & perks- Opportunity to work with a talented and passionate team.
- Competitive salary and benefits package.
- Exciting projects and innovative work environment.
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
ServiceNow SPMportfolio managementproject managementdata analyticsreporting toolsconfigurationadministrationAgileSAFe
Soft Skills
analytical skillsproblem-solving skillscommunication skillsclient engagementcollaborationworkshop facilitation
Certifications
ServiceNow SPM certificationServiceNow ITBM certification