Sales Operations Manager

• Act as a liaison between Sales and other functions to resolve complaints and identify opportunities for improvement
• Maintain and update the DSR database, ensuring accurate and timely registration of all DSRs
• Organize regular meetings and coordinate logistics to support Sales team activities
• Manage sales-related communications, including calls and SMS to DSRs regarding promotions, updates, and engagement initiatives
• Monitor non-selling DSRs to maintain a churn rate below 10%
• Ensure DSR complaints are escalated and resolved within agreed timelines
• Manage the Sales department’s leave schedule and coordinate DSR-related activities
• Prepare and deliver accurate reports on Sales Operations metrics and other required administrative data
• Ensure all registered DSRs have signed contract forms

Sales Operations Analyst

Sales Operations Analyst

Sales Systems Manager