Telesales Representative, Outbound
M-KOPA
Salary
💰 NGN 220,000 per month
Job Level
JuniorMid-Level
About the role
- Drive sales growth by proactively introducing and selling M-KOPA products to existing customers
- Connect with existing customers over the phone to achieve and exceed sales targets
- Build and maintain strong relationships with customers to foster loyalty
- Handle inquiries, concerns, and objections professionally and promptly
- Maintain high call quality benchmarks by delivering accurate and complete information
- Meet expected talk time and call handling benchmarks while managing interactions efficiently to achieve daily and weekly targets
- Maintain accurate records of customer interactions and provide regular feedback to the Telesales Team Lead
- Report directly to the Telesales Team Lead
Requirements
- HND/Bachelor’s degree in Business Management or a related field
- At least 2+ years in a corporate environment
- Experience in the BPO or call center industry preferred
- Strong verbal and written communication skills
- Excellent presentation, coaching, and people skills
- Result-oriented mindset focused on achieving and exceeding sales targets
- High ethics and integrity in all customer interactions
- Ability to meet talk time and call handling benchmarks and daily/weekly targets
- Legal right to work in the country (applicants are asked if they have it)
